Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Location
Reviews
1 / 10
I would not recommend staying here, it was unpleasant and the hospitality of the staff was extremely poor.
Spacious
Upon arrival the toilet was broken which caused the whole apartment to smell like sewage. The property manager let us know that the toilet was broken at checkin, however, never sent a plumber to fix it and ignored our outreach attempting to solve the sewage issue. The apartment was not very clean either. There was hair on the counters and toothpaste in the bathroom sink. The furniture is stained and old, I was not comfortable sitting on any of the living room furniture because of how dirty it was. Although this apartment is far away from the city center, the traffic is extremely loud all day and night, you could not open the windows at night due to the sound of the road.
6 / 10
🇩🇪Felenophsis
Pros:
Spacious apartment.
About a 20-minute walk to the sea.
Shops and cafés nearby.
Charming retro-style interior.
At first, the check-in time was unexpectedly postponed, even though the Novasol listing on Booking.com clearly stated that check-in starts at 4:00 PM. Moreover, three weeks before our vacation, I received an email asking us to provide our arrival time to ensure a smooth check-in process.
Upon arrival, we discovered that the washing machine was not working. A technician came the next day and showed us where the power switch was. However, the washing machine itself still operates unreliably. The door lock often fails to engage, and the machine has to be restarted several times before it begins working properly.
The refrigerator leaks water, which is a safety hazard since the kitchen floor is tiled and someone could easily slip and get injured. On the positive side, the refrigerator is large and spacious.
There were not enough glasses and mugs for our entire group.
The floor was quite dirty when we arrived, despite the fact that an additional €250 cleaning fee is charged for the final cleaning after check-out. The bed linen was clean, but two of the towels were dirty.
There is only one power outlet in each room. Considering that the apartment is large and our group consisted of six adults and two children, this caused a lot of inconvenience.
The apartment has poor sound insulation. Mopeds pass by constantly until around 2:00 AM, so if you are a light sleeper, getting a good night's sleep may be difficult.
There is no air conditioning.
2 / 10
nous n'y reviendrons surtout pas !
La proximité de la gare et du centre ville.
Manque total d'équipement ( bol, sopalin, papier toilette..)
Appartement très bruyant, pas propre ( frigo, hotte, toiles d'araignées, literie dure)
5 chambres ?? que 4 !
Pas de Parking privé ! motos sur la rue
3 / 10
De jolies photos mais une mauvaise expérience et un service client totalement défaillant.
Appartement spacieux, lumineux et globalement correctement meublé. Propreté satisfaisante, excepté la cuisine. La personne reponsable de l'accueil a toujours répondu à nos messages (malheureusement sans pouvoir apporter de solutions aux multiples problèmes rencontrés).
Situation bruyante près d'une voie passante, pas d'insonorisation.
Equipement défaillant : lave vaisselle et hotte hors service, four inutilisable (fait disjoncter l'installation) le réfrigérateur américain ne produit ni eau ni glaçons. Plomberie problématique : deux inondations de salle de bains dues aux toilettes donc un seul toilette utilisable et épongeage de l'eau sale contenant des vers !)
Aménagement non conforme aux photos postées ni au descriptif : la chambre d'enfant ressemble à un débarras avec un lit et trois cartons dans un coin, aucune console de jeu, pas d'appareil de sport, rideaux manquants et tapis disparus.
Aucune réaction du gestionnaire en sept jours malgré de multiples contacts avec la personne responsable de l'accueil et un long appel téléphonique au service client.
Nous avions réservé pour neuf personnes et pour sept jours. Le rapport facture / prestations n'est pas du tout à la hauteur.
Appartement spacieux et lumineux, très bien situé (nombreux commerces et transports en commun à proximité). Literie très confortable, draps et serviettes impeccables, vaisselle suffisante et propre...
Pas de contact direct à l'arrivée, mais récupération des clefs dans une boîte à code, en échange du versement ( prévu) des frais de ménage et de la taxe de séjour par virement immédiat, qui n'a pas fonctionné ( week-end de Pâques...). Le tout par échange de messages ou de coups de fil avec un interlocuteur avec qui nous n'avions aucune langue en commun. Ça a été sportif, mais s'est bien terminé et restera au final un bon souvenir.
Pas d'éponges, un seul torchon pour 9 et pour 4 jours... c'est du détail, mais peut être amélioré sans peine.
C'est un peu bruyant en soirée et le matin à cause de la circulation dans la via Albaro, mais calme dans la nuit.
8 / 10Excellent·Apr 2025
A casa é muito grande e próxima de tudo
6 / 10Average·Jul 2026
Pros:
Spacious apartment.
About a 20-minute walk to the sea.
Shops and cafés nearby.
Charming retro-style interior.
At first, the check-in time was unexpectedly postponed, even though the Novasol listing on Booking.com clearly stated that check-in starts at 4:00 PM. Moreover, three weeks before our vacation, I received an email asking us to provide our arrival time to ensure a smooth check-in process.
Upon arrival, we discovered that the washing machine was not working. A technician came the next day and showed us where the power switch was. However, the washing machine itself still operates unreliably. The door lock often fails to engage, and the machine has to be restarted several times before it begins working properly.
The refrigerator leaks water, which is a safety hazard since the kitchen floor is tiled and someone could easily slip and get injured. On the positive side, the refrigerator is large and spacious.
There were not enough glasses and mugs for our entire group.
The floor was quite dirty when we arrived, despite the fact that an additional €250 cleaning fee is charged for the final cleaning after check-out. The bed linen was clean, but two of the towels were dirty.
There is only one power outlet in each room. Considering that the apartment is large and our group consisted of six adults and two children, this caused a lot of inconvenience.
The apartment has poor sound insulation. Mopeds pass by constantly until around 2:00 AM, so if you are a light sleeper, getting a good night's sleep may be difficult.
There is no air conditioning.
Parking is not specified as an available amenity at Casa Della Nonna. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Casa Della Nonna pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Della Nonna?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Accessible by lift
Fire alarm
Map of Genoa
Ratings and reviews
7.3 / 10
Good(23 Ratings)
100% verified reviews
7 / 10Good·Jan 2026
posizione ottima
la cucina
9 / 10Outstanding·Apr 2025
Appartement spacieux et lumineux, très bien situé (nombreux commerces et transports en commun à proximité). Literie très confortable, draps et serviettes impeccables, vaisselle suffisante et propre...
Pas de contact direct à l'arrivée, mais récupération des clefs dans une boîte à code, en échange du versement ( prévu) des frais de ménage et de la taxe de séjour par virement immédiat, qui n'a pas fonctionné ( week-end de Pâques...). Le tout par échange de messages ou de coups de fil avec un interlocuteur avec qui nous n'avions aucune langue en commun. Ça a été sportif, mais s'est bien terminé et restera au final un bon souvenir.
Pas d'éponges, un seul torchon pour 9 et pour 4 jours... c'est du détail, mais peut être amélioré sans peine.
C'est un peu bruyant en soirée et le matin à cause de la circulation dans la via Albaro, mais calme dans la nuit.
8 / 10Excellent·Apr 2025
A casa é muito grande e próxima de tudo
6 / 10Average·Jul 2026
Pros:
Spacious apartment.
About a 20-minute walk to the sea.
Shops and cafés nearby.
Charming retro-style interior.
At first, the check-in time was unexpectedly postponed, even though the Novasol listing on Booking.com clearly stated that check-in starts at 4:00 PM. Moreover, three weeks before our vacation, I received an email asking us to provide our arrival time to ensure a smooth check-in process.
Upon arrival, we discovered that the washing machine was not working. A technician came the next day and showed us where the power switch was. However, the washing machine itself still operates unreliably. The door lock often fails to engage, and the machine has to be restarted several times before it begins working properly.
The refrigerator leaks water, which is a safety hazard since the kitchen floor is tiled and someone could easily slip and get injured. On the positive side, the refrigerator is large and spacious.
There were not enough glasses and mugs for our entire group.
The floor was quite dirty when we arrived, despite the fact that an additional €250 cleaning fee is charged for the final cleaning after check-out. The bed linen was clean, but two of the towels were dirty.
There is only one power outlet in each room. Considering that the apartment is large and our group consisted of six adults and two children, this caused a lot of inconvenience.
The apartment has poor sound insulation. Mopeds pass by constantly until around 2:00 AM, so if you are a light sleeper, getting a good night's sleep may be difficult.
There is no air conditioning.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Genoa
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Accessible by lift
Fire alarm
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Casa Della Nonna. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Casa Della Nonna pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Della Nonna?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
When traveling to Genoa, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $127 per night.
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