The hotel’s design was really nice. It was in a very nice location and the cleanliness was great too. However, you cannot book parking spot in their garage and they only have 14 places (based on the receptionist),so you better have plan B for your stay.Furthermore, what made our stay less enjoyable was the customer service by the reception.They never explained anything on their own, so I had to ask during the process whenever we faced an unknown issue(that should’ve been clarified right at the beginning) and they seemed like they wanted to just get over the clients quickly.For instance: they told me the number of the parking spot in the garage, but not where the garage was. So, I had to ask that as she was ready to say bye to me. They never warned us that the gate will open outwards, so the gate almost crashed our car.When we left, during check-out, we expected some information about how to leave the garage, but none was given. So, we thought (based on our previous exploration) there would be a button to ring the receptionist from inside.There was none, so while the car was in front of the gate, we had to go out to the street to buzz the receptionist who told me that “there is a thing at the bottom that you should’ve pulled”.I asked back what thing and wanted to continue my sentence, but she just hung up on me and opened the gate.I said thank you-I hope she heard it lol. Basically,we were not provided a proper guidance and if we dared to ask a question, we regretted it.

The hotel is amazing, the decor is just so whimsical and everything is on point, the rooms are simple but has everything you need. Very artsy vibes and I would stay here again.

One of the most creatively designed interiors!. A favorite hotel that I hope to return to one day.

Loved our New Years stay here - the location was perfect, right next door to our NYE gala - and the breakfast was AMAZING. The vibe was down to earth and welcoming, the space was very clean. We thoroughly enjoyed our stay.

Fun atmosphere, friendly staff, clean.Picked this spot to be close to museums as Vienna was a quick stop. Heated bathroom floors were a fun surprise!

What a wonderful, fun, interesting and comfortable place! We loved staying here, and the restaurant in the building is excellent, as well.

A great enjoyable hotel neat the inner city and shopping. My only complaint would be the fitness area. It was extremely feminine. Named the Mermaid club, it had no Nautilus type machine to work out on or even weights. I felt uncomfortable in the area. I thought when I booked that there was weights or weight machines. Perhaps an area for muscle fitness could be added instead of such a feminine unused spa area. Great staff and service.

A great and fun hotel! I really enjoyed staying here and it was conveniently located near many attractions and near the subway! Would stay here again!