Pool area

Broken dishwasher in room, Loud Ice maker, Able to hear the other guests through the walls.

Ubicación Amplitud habitación

Nada

Everything about the resort was amazing

When we walked in our room for the first time it had a smell of wet dog and that was pretty much there for the whole trip but other than that I had an amazing time

Nice resort very comfortable place to stay

The scam they run to take money from people the “free” departure gift cost me 300 bucks

Very big and comfortable rooms, all renovated. My second time, after almost 10 years. I would definitely stay again with my family. The location it’s very good, 15 minutes to Disney parks and near markets and outlets.

The cleaning was made every other day, and they changed the sheets once in ten days. That’s was not clear on the reservations. The cleaning was one of the reasons I chose a hotel instead of renting an apartment.

Always clean and quiet

Amenities not open later

Everything was great!

Beds and pillows were so comfortable. Great amenities

I love everything about that place! I would choose to stay there again!

10 yıldır aynı oteli tercih ediyorum. Fiyat kalite performansı çok iyi. Aile için harika!

Bariz bir sorun yok!

3rd time staying here, and we LOVE it. Simply put, THE BEST.

nothing negative to say at all :)

Excelente ubicación. Cerca de todo.

La zona del bar y piscina. Pueden hacer una mejor carta de cockteles y comida. Muy básico.

The room was awesome, and the staff was very kind and answered all questions. I would recommend and cannot wait to come back.

I cannot complain i loved it all.

Fastighet med tillgång till pool och gym samt fina promenadvägar var helt underbara. Extra bredd säng var himla skön.

Bäddsoffa var inte så bekväm att sova på enligt 2 tonåringar.

Great location Rooms spacious with everything we needed Great coffee machine Beds were very comfortable

Nothing

My wife and I were incredibly pleased with the room, location, and the entire facility.

Nothing

I really liked the location of the facility and the fact that there were things scheduled all day long to occupy the kids. The facilities were very clean.

Having security follow my daughter around asking her age and yelling that she is a rule breaker instigated a panic attack for her. While i now understand that there is apparently a policy (that no one is informed of prior or during booking) that kids must be 15 to walk the property, to harass a young teen girl who is walking home is a bit much. My daughter actually took off running and hid to prevent the security guard from seeing where she was staying due to being followed, screamed at and asked personal questions... granted she had just seen the movie sound of freedom so she was bit on guard. If a teenager is sent to the car to get something across the way and she is not bothering anyone nor even in the pool area to be a liability, just leave them alone and maybe don't scare the crap out of them. Every other security guard seemed to understand this, just an issue with one overzealous Karen guard.

Buena ubicación.

Me fue muy mal al hacer el Check in, me cobraron doble de manera intencional. Les mostré que ya había pagado, me dijeron que no estaba pagado, me hicieron esperar y cuando vieron que era verdad que ya había pagado me dijeron que me cobrarían solo un depósito de seguridad de 25 dólares y cuando pase la targeta cobraron 2 transacciones juntas, una de 25 y otra de 275 . Me engańaron descaradamente, y hasta 4 días después, tuve que llamar y hablar con un supervisor y todavía el dinero no ha vuelto a mi targeta. Cuidado con este hotel. Mucho cuidado.

Es absolutamente recomendable en todo sentido. Sólo diría que le faltan algunos insumos para cocinar, algún lugar donde colgar ropa húmeda y mejoraría la presión del agua, pero son solo detalles...

Fue descripto más arriba.

EVERYTHING!!!

NOTHING!!

El hecho de tener cocina dentro de la habitacion/departamento ayuda mucho, toda la zona es muy tranquila a pesar de que esta vez nos toco en los edificios del fondo. Aun asi todo estuvo muy bien.

Que me dijeran que solo realizan la limpieza de la habitacion cada 2 dias, cuando esta vez solo me quede dos noches, por lo que no si ha mejorado o empeorado en lo que es la limpieza de las habitaciones.

I always enjoy the rooms. The beds are comfy.

The 9am phone calls and the begging to go to another class after we did the tour and didn’t want to do the timeshare. I don’t like to be woken at 9am while on vacation or knocked on door at 9am to ask if we are leaving when checkout is at 11am . Disappointed. We like it here so that was very unfortunate.

The property is clean and well kept. The employees are all kind and happy to help. We have been here now 3 or 4 times and love it. With so many options in the area, this is our go to

I’d like more live music out by the main pool. Especially Fri Sat sun. I found it weird that it was Tue Thur only.

La pileta es excelente!

No hay nada q no me haya gustado.

Room close to all amenities. Lovely big pool plenty of fresh towels & sunbeds.

Room had no view obstructed by trees that had grown too big. Night time entertainment on way too early & finishing too early. Bar / cafeteria quiet at night drinks quite pricey so didn’t encourage people to stay out so seemed lifeless in the evening. Supermarket shop very expensive.

3rd stay here. Lovely, friendly, helpful staff.Loved the new Key west block. We will definitely return. My YouTube review of our stay will be up on my channel very soon

Nothing.

It was not crowded. Excellent view of the pool. Somewhat speedy service. Their eas a small hiccup. They were not being able to see my payment with Booking, but soon found it thru another source. However, they more than made up for it by giving us a wonderful room in bldg #1.

The way they retrieve info from Booking. Or the way Booking send info to them.

Had a late meal in restaurant and purchased some necessary products from on reort shop. Prices for meal ok. but shop expensive. For example a bottle of Josh Chardonnay in resort $29 and local supermarket $11

Shop expensive. For example a bottle of Josh Chardonnay in resort $29 and local supermarket $11. Coffee for filter machine in room but we were staying one night. So to avoid waste we purchased a very small jar of instant at $5. Why not provide some single instant coffee sachets, as hotels?

Location was just right near to all amenities and sea world, nice area and we were booked at another resort which was close

Room was a bit small kitchen area small not enough room for cases when bed made up in the lounge area