Best Western Syracuse Downtown Hotel and Suites

Best Western Syracuse Downtown Hotel and Suites Hotel in Syracuse

About this hotel

Situated in Syracuse, this charming hotel for $135 per night is a great option for your next vacation. Located 1.6 km from Syracuse University in downtown Syracuse, Best Western Syracuse Downtown Hotel and Suites offers guests free WiFi access. Parking and free bicycles are also available on site.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Syracuse, NY

Nearby attractions

The Wild Animal Park

14.40 miles

Chittenango Falls State Park

16.44 miles

Onondaga Lake Park

4.38 miles

Turning Stone Resort Casino

28.88 miles

Best Western Syracuse Downtown Hotel and Suites

3.8

Good(244 Reviews)

Hotel in Syracuse, NY

4-Star Hotel

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Syracuse, NY

Nearby attractions

The Wild Animal Park

14.40 miles

Chittenango Falls State Park

16.44 miles

Onondaga Lake Park

4.38 miles

Turning Stone Resort Casino

28.88 miles

Reviews

3.8/5.0

Good(244 Reviews)

100% verified reviews

1.0

Apr 2024

would never stay again or recommend

No loud and drug addicted were passed out in the lobby

10.0

Nov 2023

It was very convenient to everything, I really enjoyed this hotel

It was near everything, restaurants, shops etc..

There wasnt enough parking, we had to park in another lot down the street and we had to go into hotel to get a token everytime we wanted to park the car also there wasnt any housekeeping

1.0

Oct 2023

Bad experience. We’ll never again book this “Best” Wesrern hotel.

Location

The AC was not working. 79 degrees in the room overnight. Three people in the suite, only two sets of sheets. No towels for the 3rd person provided.

7.0

Jul 2023

Room and location nice, but only for short stays recommended

Staff was friendly, Location, size of the room, kitchen, AC, Wi-Fi

Room wasn’t cleaned regularly / automatically No toilet paper - had to get it from the reception Room wasn’t dusted once in 2 weeks Cold water - no hot water in the afternoon and evening - had to wait 10 min until the water got warm (not hot) TV remote didn’t work and wasn’t fixed Breakfast was poor (no Nutella, no jam most of the days) - mold on the food on our first day Windows are really old - really very very noisy in the night Parking expensive Laundry expensive

10.0

Jul 2023

Great place

I liked that it was within walking distance from a lot of restaurants and bars. Also the rooms were spacious and clean. Worth the price.

5.0

Jun 2023

Passable

linens for the cot should be placed in the room. had to go downstairs and get some from the front desk which was a ordeal.

4.0

Jun 2023

Disappointing

The reservation was pre-paid. However, the hotel attempted to double bill us and it took much effort to get a potential resolution. We are still waiting to see if the double charge is removed from our credit card.

8.0

Jun 2023

good stay

coffee and tea available,cold breakfast available if u leaving early, very peaceful, beautiful view,spacious, clean ... a bit outdated but clean and not smelly.... great location... can find parking arounds,restaurants close by.... Syracuse is not a vacation place but great for travel professionals.

everything was good I only spent 2 nights.

9.0

May 2023

great clean friendly

everything

nothing

6.0

May 2023

Basically good room, decent price but terrible area around the hotel.

Hotel was basically clean and convenient for our stay next to the mountain goat 10 miler.

Gun fire, unsafe area around the hotel and unable to get any sleep do to the excessive noise till 4am. Even being on the 11th floor didn't make a difference.

10.0

May 2023

beautiful, bright, comfortable cozy stay and could walk to many restaurants

the location, updated clean rooms. fantastic staff

nothing

10.0

May 2023

Great hotel ,I would recommend to alot off people,if I had the money I'll book it again

Everything the suit was lovely,very clean ,front desk staff very nice polite

10.0

Mar 2023

Exceptional

Very nice hotel

Parking is a little bit of an issue

10.0

Mar 2023

Exceptional

I didn't wake up in time for breakfast. Bed was very comfortable

room size was a little small. Still a very good deal though!

2.0

Mar 2023

Very poor

The location for the Sky Armory was great. The staff was nice. They tried very hard to accommodate us for our large family wedding! Breakfast was good and the breakfast area was nice.

My problem was Booking.com!! When my family arrived for the wedding our reservations never went through yet we're fully paid and non refundable!! I also had the confirmation numbers. They said they were booked and they had to downgrade us to a queen room and gave our suite away! People had to leave because there wasn't enough rooms!! I was traveling with a large family group plus children. My room ended up being the size of a closet the good thing is it was clean but dated. I met a woman in the elevator that said her reservation was for a queen and they upgraded her because they didn't have one!!! Oh did I mention she checked in at the exact time as I did and I heard the conversation!!!! I had her queen and she had my suite!!!!

9.0

Mar 2023

Overall we'd definitely go back.

The location, the room was excellent. The staff was very accommodating, the breakfast was delicious.

The dresser drawer had food crumbs in it,

9.0

Feb 2023

Our stay met our expectations and more.

Evangelique was kind, patient and knowledgeable. Very down to earth.

I was satisfied and pleased.

6.0

Jan 2023

Pleasant

Large room. Comfortable

The men at the front desk were less than friendly. The elevator needs servicing. Just one elevator for 10 floors. At times, it kept you trapped, didn't move or open.

4.0

Jan 2023

Terrible Service, Could be cleaner

Location was great in downtown, limited free parking available, price was reasonable.

Check in time was excruciatingly long - I've not seen a clunkier check in process since the early 2000s before the advancement of technology. Corporate has to review this process. It is too long. There were 2 people at front desk, 5-6 people waiting to check in and no explanation for why only one employee was checking people in. The one employee not helping customers was flitting around with no apparent care for the customer experience. The hallways were covered in this horrendously busy navy carpeting which was absolutely filthy needed to be vacuumed. Once we were checked in, room seemed ok except for the dirty dishes in the dishwasher. We were doing a short overnight stay so not a big deal. Soon after checking in we went to dinner and then a Syracuse basketball game. We booked the one bedroom suite to accommodate our family of four, all of us listed on the reservation. The kids slept on the pull out sofa. There were no sheets or bedding in the room, despite it being advertised for a stay for 4 (we had one king in the main bedroom). When I called the front desk I received attitude at the suggestion that they should deliver the bedding to our room vs. us coming down to the lobby to pick it up. My sons reported the pull out to be one of the most uncomfortable beds they have ever slept on. It felt like a paper thin mattress over bars. As we left the following morning, our car was parked in front of the hotel and someone clearly hocked a loogie and spit it on my driver's side window. I don't imagine that this was a coincidence after the unpleasantness over the sheets. I called Best Western to report the experience, they opened a ticket but have not offered any concession to date. I would not stay again.

1.0

Jan 2023

Bad

nothing

hotel heat didn’t work, nothing was offered to accommodate situation

FAQs

How much does this hotel cost compared to others in Syracuse?

The average price for a rental in Syracuse is $183 per night. This rental is $48 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Syracuse Downtown Hotel and Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Syracuse Downtown Hotel and Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Syracuse Downtown Hotel and Suites?

We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

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$$$$

Best Western Syracuse Downtown Hotel and Suites

About this hotel

Amenities

Map of Syracuse, NY

Nearby attractions

Best Western Syracuse Downtown Hotel and Suites

Hotel in Syracuse, NY

Reasons to book

About this hotel

Amenities

Map of Syracuse, NY

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Syracuse?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Syracuse Downtown Hotel and Suites pet friendly?

What amenities are available at Best Western Syracuse Downtown Hotel and Suites?

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