Mercure Hotel Raphael Wien
About this hotel
Nestled in Vienna, this attractive hotel for £60 per night is a great choice for your next vacation. The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Vienna
Reviews
4.1/5.0
Excellent(3,990 Reviews)
100% verified reviews
5.0
The location is satisfying.
The heating in the hotel was fair.
Breakfast was average.
The garage within the hotel is very narrow and not too comfortable for long vehicles, entry is impossible.
Despite the information that the car is long, the staff did not provide adequate information to go to another parking.
The spiral tunnel entry was dramatic and the car got stuck, even though I am an experienced driver.
Threr was no heating in the room, only in the bathroom.
9.0
Il personale veramente veramente gentile, disponibilissimo e di una cordialità incredibile
Le stanze ampie, molto belle e graziose cosi come il bagno!
Pulizia impeccabile e frigo bar/macchinetta del caffè/bollitore sempre rifornito!
9.0
Frühstück top, Frühstücksraum außergewöhnlich Sehr schön dekoriert, Personal nett und zuvorkommend.
Silikon in den Bädern und Schimmel sollte beseitigt werden, kein toller Anblick.
Badewannen in begehbare Duschen umzuwandeln, schwieriger Einstieg (Anregung).
5.0
solo la colazione
Stanza non aerata, riscladamenti che tolgono l ossigeno, bagno(lavello scomodissimo battevi la testa lavandoti),
presa elettrica staccata dal muro a rischio sicurezza, non ho capito cosa c'era di "PRESTIGE" nella stanza
8.0
Тhe breakfast is wonderful, filling and varied. The location of the hotel is excellent, close to the center, easy to get to the hotel by car
parking at the hotel is only for small cars
8.0
Everything else was great
It was further out than expected from city centre, but public transport will get u to the city center easily
8.0
Spacious room and super comfy beds. Location was ideal for shopping and sightseeing with plenty of public transport links nearby. We had a great time :)
Rust & mould in the bathroom.
7.0
Rooms are nice, beds are extremely soft if you prefere such.
Breakfast was really good.
Bathrooms definately require rennovation to comply with 4* rating. Room on 1st floor had bad smells in bathroom (mold, sewerage etc.) bathroom on other floor did not have smell problems altough cosmetic rennovation would be nice.
Car parking has very narrow entrance (parking spaces are ok) staff politely warned about that.
9.0
great breakfast. Located near to Vienna West train station from where we took the train to Salzburg.
10.0
All
Nothing
10.0
Excellent hotel..i will book soon again
9.0
Location was perfect. It was very close to the shopping bars and restaurants area. Also 2 metro station were very near to the hotel. The hotel was also very clean and quiet.
8.0
Location , we have visit the hotel in the past
There are no Ibis points if you book via booking
The rooms are getting olders and amnesties are starting to disapear
10.0
the staff in the lobby
nothing
9.0
Location cleanliness and friendly staff
No in-house restaurant or cafe , too compact and basic
10.0
Really nice people!
8.0
The hotel was very clean and comfortable.Also the staff was helpfull, the location was close to the metro station and public tfansport.
7.0
Breakfast staff
The attitude of reception staff, they have these “cheap” strategies for selling you the worst room on the floor, they are not friendly at all-11:30 pm, you arrive at the hotel entrance with a baby and a stroller (door being closed), and they just look at you while searching for your key, not bothering to open the door for you
9.0
- Outstanding level of hospitality from the staff
- Multilingual staff's attention to detail and commitment to excellent service
- Perfect location, combining convenience and proximity to attractions (with U-Bahn/walk)
- Cozy and comfortable room
- the pillow is too soft
10.0
The staff was very helpful and professional.
9.0
Front desk staff was friendly
and helpful
Lift was small
10.0
Friendly staff, they helped me with all the requests. Nice view from the terrace.
Some of the furniture need renovation. Bed soundproofing.
10.0
Very good hotel and near the west train station
Easy to move in the city
Nothing
8.0
very well located with a good breakfast.
6.0
Friendly staff
Small lobby, two twin beds attached as a double bed,
6.0
Location and staff nothing else
Beds, there was no sleepers, no tooth brush, no toothpaste, there was no fridge and mini bar.
6.0
The hotel is on good position, and it is clean. Room are spacious and bright.
We didn't get right information about parking from the hotel, after our email via booking about the parking they send us generic message with no information about a parking, just conclusion that we can see everything upon arrival. They didn't gave us information about parking space and they even didn't told us that the parking is free of charge in front of the hotel on Saturday afternoon and Sunday. And that were the days when we arrived. That was completely unprofessional.
When we arrived we get two single beds and we booked queen bed. On the reception they told us that they could push beds together.
After my comment that connected beds are not queen beds, they said to me that in their hotel that is what it is. At the end we got new room with connected beds.
There is only one tiny elevator working and we were waiting for 10 minutes to get down from 6th floor or to go up. There is second elevator but it's not working for a long time.
FAQs
How much does this hotel cost compared to others in Vienna?
The average price for a rental in Vienna is £66 per night. This rental is £6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Hotel Raphael Wien. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hotel Raphael Wien pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Hotel Raphael Wien?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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