The breakfast was decent and so were the restaurant staff. Apart from the wide spread to choose from, the staff also took orders for dedicated dishes suiting the guest's tastes. The staff at the reception too were polite and helpful. They were willing to provide inputs on whatever queries the guests had. House Keeping staff were also excellent in their service.

Nothing much excepting for the fact that the Hotel Phone Directory provided a House Keeping number which no one answered at all times. When queried with the Reception desk, they replied that the House Keeping staff were always on the move, so they wouldn't answer that number. The Reception desk were polite to tell the guest that they can call the Reception even for Housekeeping help, in which case they can do away with the House Keeping number on the Directory.

Location, size of rooms and staff was very nice….

Well mostly positive things, but if really a point to highlight, i have ordered room service, with plenty things and just asked to add bread and butter, the response was no we can not, which did not suit to all other positive atmosphere in the hotel….

Really good stay, staff were excellent and location was amazing for first timers to London. Pictures you see online are relevant to the property, very clean and tidy.

Beds were very hard. I also had a kitchenette but there was no washing up equipment to use. Very limited cooking items to use in the microwave.

Room was very spacious and very clean. Bed big and comfy. Shower was very luxurious.

Bed was slightly hard for us and you could hear the tube rumbling early in the morning.

La qualité des installations, le confort général, l'insonorisation efficace malgré la chambre côté gare, les équipements et les services disponibles, l'efficacité du personnel, le superbe petit-déjeuner, et l'emplacement au top : Tower Bridge, Tour de Londres, City à proximité immediate, et à 2min seulement du métro Tower Hill.

Rien

Sehr gute Ausstattung

Convenient Location near Tower of London and Tube station.

Not a lot of restaurants within walking distance of hotel.

Itens

Alarme de incêndio disparou

Me encaro

Nada todo genial

Modern clean first class

Nothing

Fantastic location. Tower Hill Station around the corner made exploring the city via the tube very easy. The apartment was spacious and comfortable. We went back and stayed here again with friends two weeks later.

The suites were amazing, very big, fantastic location

We wanted to make our own breakfast, although there is a kitchen, not enough utensils, equipment to facilitate this. Rather than a washing machine, a dishwasher would have been good.

Das Hotel liegt sehr zentral, nur 2 Minuten zur U-Bahn. Die Hop on Hop of Busse fahren direkt gegenüber ab. Man hat einen schönen Blick auf den Tower. Betten waren bequem und das Frühstück war auch gut.

A great hotel in every way. No comments, just wishes for prosperity and good luck. I want to come back here again and again.

great location. friendly staff very comfortable stay

Great spot , bang on the tube ,short walk to the tower , and tower bridge ,great view.

Large clean rooms, modern

Location- clean room

Nothing

The location was great - I minute from tube station and next to Tower of London. It was quiet and comfortable.

The double room was very small. (The twin room also had a sofa and felt much bigger) There is nowhere to sit and chill inside downstairs.

Everything The unit was very clean and in excellent condition The accommodation is significantly better value than my usual stay near Tower Bridge My new number one spot when visiting London

I cannot find fault...a perfect stay

Great location and access to transportation. Near examples of interesting modern architecture. Large modern rooms. Best views on the side facing the river. Room was very quiet.

Nothing really.

Great hotel and staff. View was nice