I had an awesome stay at the Bentley Lodge which is managed by Eden Crest. From the initial reservation, check-in, and checking out, the whole process was effortless. I have vacationed in atleast 4 different Eden Crest properties and this one lived up to the quality I am accustomed to. This was a weekend getaway for a group of friends and it comfortably can accommodate 6 couples. I highly recommend and can't wait till the next stay!

It was a great experience but before you have further guest at that cabin please fix the loose rail on the back porch, the grill will not get warm, the top floor bathroom shower will not get hot and the other toilets runs. Thanks

It was a very nice experience

It was very roomy and spacious. We had 6 families and we were able to sleep all of them comfortably. On the down side, there were cobwebs and it wasn't dusted very well. I would recommend replacing the skillet with a non stick skillet.

I would stay at your vacation spot again but the management company need to take more time between guest to clean the property in detail. The bathroom rugs was wet shelly, dust in the room and the grill has build-up that started a fire. More than four hours are needed to clean a place that size.

nothing personal here. You have a code you open the door and it was dirty
You never actually see someone that you can talk to you
We are a group of 11 people who travel each year at the same time and have had some great rentals this was not clean and I called and told the office it wasn't clean

Our stay at Bentley Lodge was very nice. The property was clean and already decorated for the Christmas holiday which was nice since this was our first time being away from home during a major holiday. Eden Crest provide great customer service and responded immediately to any of our needs. I would definitely recommend this property to friends and relatives. It's a great place for a quiet getaway, or you can hit the strip and do tons of activities. Our favorite thing to do was shopping!

Overall rating I would give it a 3 1/2 some issues need to be addressed the furniture is atrocious and the floors are very slippery we also had an electrical problem on the main level floor it kept throwing breakers but we got no response from maintenance they should upgrade the mattresses also !

Overall we had a great stay!
The first thing you notice about the cabin when walking in is how open the main level is. Plenty of natural sunlight coming through the large sets of windows. This is great for most of the day, but there is a time of late afternoon/early evening where it causes an effect much like ants under a magnifying glass as the upper windows have no shades.
The second thing you notice is THE VIEW! You may not be able to tell from the pictures but this cabin is located near the end of a steep uphill drive. This provides an outstanding view of the surrounding mountains. Very peaceful and serene.
There was plenty of space for stocking the cabinets and refrigerator with food. (Though we would've loved to have a second refrigerator downstairs instead of the old coke machine that serves no purpose). Plenty of space for three people to cook in the kitchen at the same time. Plenty of sitting room for everyone to be hanging out on the main level.
If I could make some suggestions for improvement, it would be the furniture. It is outdated and slightly uncomfortable. The love seat in the living room seemed to have a two by four piece of wood running through the middle of the cushions that forced you to sit way forward or way back. The couch cushions had zero support and swallowed up whoever attempted to sit there. The beds are queen sized but definitely seemed smaller than my queen bed at home. These things weren't deal breakers for us because we didn't spend much time lounging in the cabin but I believe these may be bigger issues for others.
A few other things to know: there is no basketball game in the basement, it is disassembled in a closet and the jukebox doesn't work. Parking can be a tight squeeze depending on vehicle size.
All in all our family had a great time and enjoyed ourselves very much. We also thank Eden Crest for extended our checkout time one hour when one of our vehicles needed repairs and wasn't fixed in time to che

The cabin location was awesome! Neat and clean, nice views from the multiple decks. Only one issue with one of the faucets - no hot water to the sink in the bathroom upstairs. We also had a small incident of ants in the kitchen, but otherwise it was GREAT. Would definitely rent again!

The cabin was nice on the pictures however it needed a makeover. Downstairs smelled musty and like mold, the drain system need to be checked out because the water drains slow out all of the bathtubs after you shower . Also you can hear the water bubble in the tub when you flush the toilet. The kitten countertop was cracked around the sink and the sink was stained. This didn’t ruin our trip just a note to self not to rent this cabin anymore.

The cabin was spacious and the great room was perfect
for family gatherings. However the cabin is in need of several updates
The kitchen appliances especially the refrigerator need to be replaced.
The sleeper sofas are dreadfully uncomfortable and the cushions look very
Worn. The exterior could use a paint job.

The.cabin was very accommodating for our family . Loved that each bedroom had its own bathroom . That is very important . The kitchen also was very huge for all of us to enjoy our time eating together. We will stay here again . Love the area ,never knew these cabins were in this so desired area .

The cabin was very nice in a subdivision of cabins. I gave it 4 stars because a lot of the corners on the house had spider webs, and the refrigerator is basically a cooler. It didn’t get items cold at all, we had to put sodas/water in the freezer for them to get really cold. The house was clean, but I would suggest a deeper clean for dust and spider webs.

These were very nice accommodations. Very affordable for our group, everyone was pleased overall. I can see our family trying to pull this off at least once a year. Fun times, lots of memories and the ladies didn't have a problem navigating to the nearby outlets!

The sofa was broken, the pull out sofa was dirty, comforters were dirty,and I could go on. Was not a good experience. The management did however, give us clean bedding to use.

The stay was ok the refrigerator look real bad. I had called before we check in and asked could they take care of it and nothing happen and no response from office. The cabin is getting in bad shape. Will not rent again thank God the guest we good sport. Bad business.

The view is spectacular. We did like having 6 Master Suites but the beds were very uncomfortable. The furniture throughout the house was worn and dirty as well as being very
uncomfortable. There were only two chairs on the main deck and one of those was broken. We were afraid to use the microwave because it was sparking. The windows were dirty and looked as though they hadn't been cleaned in years. The Juke Box did not work. We were hoping for the basketball game as it showed in the pictures but then I realized it was removed from the description in the game room so it must have been broken and never replaced. We will NEVER stay at this cabin again. This cabin was way overpriced for the condition it was in. NOT a Bentley!

This vacation cabin helped me to get ready to marry my wonderful bride. Everything was clean, working order and had an amazing view. We loved the space that we had and the amenities that we were able to get. The distance from the town provided a great balance. Would love to stay again.

This was my very first time in a cabin. My overall experience was good.

Very disappointed in this cabin. We did not choose this cabin, a few weeks before vacation we were told our original cabin was unavailable and due to no refunds (even though it wasn't our fault)this cabin was given as a " was not. The original cabin had king beds,2 hot tubs,2 resort swimming pools and mini golf. The Bentley Lodge had 1 hot tub that was lukewarm, no resort pool access,said king beds-more like full,no basketball game or working jukebox (still in the description)unlevel pool table and musty basement. Upstairs furniture very uncomfortable, no hot water in upstairs bedroom,2 toasters-one broken one only toasted one side. Only 2 rocking chairs for 4 decks, if you want to sit outside bring your own. I have never written a review before but after coming to TN for 8 years and renting cabins, I have never experienced this many issues in a cabin. Reservations through Eden Crest went well and communication was smooth,but the cabin owners dropped the ball on the upkeep of this cabin. For the amount of money we spent, we could of had a beautiful cabin elswhere.

We enjoyed our adult weekend in the Bentley Lodge. Great views and accommodations.

We enjoyed the house and our stay. The house was clean but a little worn but does not effect the enjoyment. Pillows need replacing and mattress in front right bedroom on main level was not level (falling toward bathroom door). Home is pretty high up and if it had iced or snowed we would have been stuck but luckily it cleared up.Edencrest is very helpful with registration etc.

We had a great stay. However we were hoping for something a bit more remote. This cabin is in a community of cabins. Your neighbor is 10 feet away, from the front porch to the hot tub out back. If secluded or rustic is your gif this is not he place for you. The rental company was fine. Views were great. Furniture was terribly uncomfortable, the review are correct about that.

We had a great stay. Loved the view.

We had a great time at Bentley Lodge. It was very roomy for our 16 people. We had a maintenance problem and they came super quick to fix it.

We had a lovely stay and enjoyed the roomy, spacious and clean cabin. We had lovely views and were close enough to also get to the action and entertainment. A wonderful option if you're visiting the Smokey Mountains!!

We had issues with knowing the correct key code to use to gain entry. Communication did not contain the Wifi password as indicated. Even though I had to call the office a couple of time on these things, everything was handled in a professional manner.

We have no complaints. Had a great visit

We stayed in this area before and it was a great experience just as the last time. Cabin was clean and had enough space for 6 couples. Alarm was set when we arrived which was not very nice to us. Staff called to give us code so we are okay.The only problem would have to be the upstairs bathroom shower did not have hot water. Maintenance was very nice and genuine but he still could not get the water hot. Other than that Bentley lodge was great . Very nice view as well.

When we arrived at the rental, we heard a loud noise in the basement and found that the jets in the jacuzzi were running in the bedroom on the left. There were only 8 forks in the silverware in a 6 bedroom rental. The toaster did not work. Only 1 wine glass; Seriously? Stove and wood floors were nasty!!! Not the usual standards for an Eden Crest Rental.

Would not recommend.