This was a great property, close enough to get to many sites and restaurants in walking distance, but tucked away so it’s quiet and safe. Staff was extremely friendly and helpful. Early check-in was available for a reasonable fee. The mini-suite room was extremely comfortable and spacious with a beautiful street view. Beds were very comfortable. I would absolutely stay here again.

Bed Bugs. Huge and lots of them. We checked out immediately.

Hotel was a bit dated. But clean, great area and great staff. The gentleman at the front desk was really nice. Breakfast was good. Would stay there again

Excelent

Was great

We booked this hotel for three nights. The check-in experience was not pleasant; the front desk staff was not welcoming, and they allotted a very small, old, and unclean room. The bathroom was clogged and hardly had space for a shower. We asked to change the room but got no positive response. We have no option but to spend a night in that unhygienic place. The next day we complained to the higher management of the hotel, and they immediately changed to room. The room was newer, cleaner, and very pleasant. The hotel's location is charming, close to public transport and downtown. I recommend this hotel only if you get a newer room.

Town so dos

Safe walking distance to some atractions and to city bus. Friendly staff.

Room is extremely small, no amenities, my room wasnt cleaned daily. I like the location.

Excellent location - with metro & bus top at the doorstep. Walkable to all attractions & very friendly & helpful staff.

We visited Rome during intense heat (100’degree days!) and were so relieved the hotel had amazing air conditioning. We slept so comfortably, the beds are softer than others we’ve had in Italy. Our room was clean and although not huge- totally fine for a couple with two large suitcases. The staff here is so accommodating and speak multiple languages. The hotel is near many restaurants, attractions and the metro and bus several big bus stops are just on the corner. We enjoyed the buffet style breakfast it was the same stuff every day but had many options to choose from.

Overall a great hotel, the location is perfect, and the staff were amazing. Will deff stay here again on our next trip to Rome

It was terrible. We are very excited to check in the hotel but the staff (girl) doesn’t have a good customer service. I booked a room for 2 adult and 2 kids, so I booked a junior suite. She claimed that i booked for only 1person. I showed her my reservation that shows 2 adult and 2 person. She said the she doesn’t know why it happened and she wants me to pay for 3 extra person. I’m about to pay extra, but i decided to call the expedia. Good thing the customer service of expedia caed the hotel and it resolved the issue.

Location near the Train, Big room size, very friendly staff. There are stairs within the same floor, so after taking elevator maybe need to go up and down about 5 steps each, no biggie but fyi.

They have this property as a 4 star which is far from the truth. The A/C didnt work, the bed felt like it was over 20 years old. The hotel seemed more like a brothel. You never feel safe when the receptionist is behind a glass window. I would rate this a 1 star hotel.

Absolutely great! Just off the Main Street but a very short walk away from the centre!!

Excellent area with easy access to subway. Quiet neighbourhood.

Customer services, three days with not air condition, never repair

The area was very convenient, within walking proximity to several main attractions. There was a Metro station just at the end of the street. Lovely hotel, and lovely staff. My one negative was that the walls/doors in the rooms were paper thin. You could hear the staff on the walkie-talkies in the morning and them cleaning other people’s rooms. The bathroom was quite small but overall it’s a lovely hotel for a short stay in Rome.

Great location. Steps from the subway and within easy walking distance to Trevi Fountain and Spanish Steps. We had two rooms (for family of four); one room had a better bathroom, the other had its own little private balcony. No complaints!

The location is amazing. The rooms are big. Good option for families

The hotel has an Excellent location. I love the rooms very spacious and clean. They only feedback will be the old carpet in the small lobby looks very old and dirty and also the keys to the room are ver heavy to keep carrying around the city. Very great value overral.

The staff was amazing! Went out of there way to make sure we enjoyed our stay. Great recommendations for dining too.

Bed bugs. They offered to give us a new room but no more bugs were found after they stripped all the linen so we were hoping a change of linen would be enough. It wasn’t. Tons of bed bugs the next night. Everything else was great. Great breakfast and very convenient location to metro right outside. I’d like to leave a better review but you know. Bed bugs. The room also shook every so often like a small earthquake. No idea why. Didn’t ask.

Very conveniently located hotel, no bar for a night cap which was disappointing but overall a very nice place to stay

Outstanding service, greatest location! Easy access to everywhere in the heart of Rome.

Great location, great staff! They took very good care of us :)

The Hotel Alexandra staff were all friendly and helpful - Giada was especially kind in ensuring we had a room that worked for our needs. Each room is individually decorated, with some lovely touches - ours had a beautiful chandelier and a large amount of wardrobe space in addition to a sizeable bathroom. The location on pretty Via Veneto means many classic sights such as the Trevi Fountain, Spanish Steps, and Pantheon are within walking distance and both the Metro and a taxi stand are just down the street. This is an especially safe area; it is active with many restaurants and cafes nearby without being particularly crowded or noisy.

The staff was very helpful. Breakfast option was buffet style was very good. The reception area is small but the lounge areas are comfortable and well appointed there is also a computer room for business needs. Close walkung proximity to Spanish steps, Trevi fountain, Borghese museum and gardens, Sant'Angelo castle and even to Vatican city if you wish to walk the extra mile. HOHO bus may be taken a block away from the Hotel. Other attractions are a short taxi right away. Hotel offers for a flat fee of 60 euros airport transfer, the ride is between 25 to 60 minutes depending on traffic.

Close to all the action, including the metro. Walking distance to every major landmark

grghh

Staff were lovely and location was great for our 3 night stay in Rome. The hotel itself is a little run down, but I would recommend Hotel Alexandra for a short stay.