Excellent room. Nice view. Breakfast was a bit too simple. Some fruits or yoghurt could be included in the continental breakfast may be?

Comfort and nice equipment

Though the room is a bit small, it is so comfy and clean. It is so close to the city centre. The staff are very friendly and helpful! We would love to stay here again if we come to Vienna!

Fantastic position

This was the perfect hotel for our needs. We were in Vienna to attend the opera, which is only a few steps away from the hotel. The room was spacious, a novelty in Europe, and clean. There were fresh roses, fruit, and cookies waiting in the room. Breakfast was brought to us the next morning at the time we requested. The only negative was the slow internet in our room, but the signal was strong at the desk provided in the hallway. One warning: the elevator is very small!

Just a quick stop in Vienna for one night so wanted to be really central. The hotel staff were lovely, the room was huge and faced the courtyard so was very quiet

The room was clean, tidy and well appointed. Slightly on the smaller side, but worked quite well. Very quiet, and an excellent location in the heart of Vienna. It was a little hard to find, we walked right past the entrance, and the elevator is tiny and old. This property is a higher standard pension style not a full service hotel and is priced accordingly for the location. A fantastic in room breakfast served daily.

Great location, Very friendly staff.

Perfect location, in the heart of Vienna. very clean, friendly stuff, near to the public transport really only positives

You're right in the centre of town. Our room was on the street facing the side of the Sacher hotel. There is a lot of noise from outside which continues right through the night. The room did have secondary glazing (the outside windows were filthy but don't imagine they are easy to clean).It did not keep out any of the noise but did let in lots of natural daylight which was nice. The room and bathroom were a good size. Bottled water and some fruit and flowers on arrival were nice touch. The soft furnishings and furniture itself was very old and tired which let the room down (the photos on the website must me years old, literally years, things were so worn and stained. If you're used to night noise then this is not a bad choice if you want convenience without frills.

Super convenience In the heart of downtown Hard to find off the address

Very nice and convenient. Close to everything.

Charming 1800s building converted from large bourgeois flats into guest rooms on two floors. Excellent location opposite Hotel Sacher and the Opera , friendly receptionists.

I liked the location, however it was very difficult to find, actually requiring assistance from people on the street.he The elevator was awkward and it was tricky to find the reception on the third level. The staff was very helpful and so pleasant. I liked that it was small and intimate, our room was very quiet. I liked the kitchenette facilities.

Superb location, discrete and quiet room, kind staff

This hotel is indeed across from the side doors of the Vienna State Opera and a block away from the Metro station Karlsplatz -- U4, two stops from City Center "Wien Mitte"where you can take the S7 or a regional train to the airport for about 7 Euros each way...No need for a taxi. I went out at 6 am to go back and felt very safe. While the hotel is old, it is quaint with friendly staff. Rooms are small but very clean and you have everything you need including coffee machine and mini bar. The reception, however, is not available 24/7 and while they knew I was departing early there was no one at the desk at 6 am to pay my bill, so Hotel.com had to follow up with payment once I contacted them. Other than that, I was very happy with the overnight and would certainly stay there again!

love the location its in the heart of walking to everything.

It was difficult to find the hotel. We got to the street easily but then walked up and down a few times until we saw a sign on a door, set back from the street and behind a magazine seller. Check in was pleasant and friendly and the hotel is in a great location for the old city attractions and places to eat. Our room was small but functional. No desk for working but as the wifi (all 4 networks we tried) didn’t work anyway it was less important. The bed was comfy and our room was quiet. The bathroom was small with a very compact shower! I guess you pay for the location but the lack of space and wifi is a big turn off.

Good accommodation sited within the city centre and with good access to many major attractions.

Very nice staff and close to everything.

Location was amazing! Very charming. Staff was was kind.

Good location, nice spacious rooms We had 2 superior double rooms that were great for our group of 5 adults. It is up a couple flights of stairs but there is a small elevator if needed. Staff was helpful.

Superb location next to the opera with excellent staff. No breakfast room.Average room quality.

Great view of Opera House

We have no regrets staying there for our stay in Vienna. We'd stay there again.

When we arrived struggled to find the hotel as it's just a doorway in the middle of the shops. On the plus side, you could not be more central for shopping and exploring the sights and many museums and churches. When we eventually got in the room, we were disappointed to find it was made up for only 2 people, when booked for 3 adults. We had to wait for half an hour while the lady (older lady - 60 yrs old!) had to get a single bed, move the others around and make it up. She was absolutely lovely, so very nice and very apologetic that the room was not properly prepared for us. She came back with a complimentary bottle of fix and a beautifully presented box of chocolates. From our bedroom window we could see the Grand Opera, fab. The bathroom was spacious, though the shower was a bit of a struggle to keep in position. Lovely and clean, airy, air con. Mini bar, kettle and fridge. Plenty of hanging space and drawer space. Would highly recommend

It's close to everywhere. The location is great! The hotel is nice and the staff is friendly and helpful.

We thoroughly enjoyed the Opera Suites and would stay again. Friendly staff; clean and comfortable rooms; and fantastic location. Great Value!

Small hotel is located in a pedestrian street just across from the Opera. I think better location could not be found for (at least in my case) the first trip to Vienna. A lot of places to visit at walking distance; we almost did not use public transportation during our 3 days visit. The hotel does not have its own breakfast; could be ordered separately, but there are many good cafes around (including famous Saher), so you won’t have any discomfort going out for breakfast. Room was not large, but was convenient. The staff was extremely helpful. Note: you should confirm with the hotel if you plan to arrive late in the evening – reception is closed since 8 pm. I corresponded to the hotel, the receptionists organized a taxi to bring us from the airport and waited for our arrival, which was much later at night. What surprised us: complimentary free bar in the fridge, which included wine (even sparkling!), snacks etc). Bottom line: if I ever return to Vienna (hope it happens and hope Opera Suites still exists!) I will definitely stay in this hotel.

We just stayed 5 nights at the family-owned 12-room Opera Suites and loved it! It was such a great location, about a block north of the Karlsplatz U-bahn stop and about 5 blocks south on Kärntner Strasse (one of the chief shopping streets) from the Stefan's Dom in the city center. The staff (especially Ina and Yvonne!) were friendly and extremely helpful. Our very spacious (by European standards) with high ceilings double superior room above the street was almost completely quiet despite activity below; the sound-proofing was excellent. Safe and mini-bar fridge in room. Lovely traditional Viennese decor; TV had many channels. It was helpful to have several coat and robe hooks in the room for additional clothes' usage. Also, more electrical outlets than in some hotels. Note: the shower is a typical small (almost square) one, but we have experienced worse as to size. We didn't ask for a room-service breakfast but it is available and very reasonable in cost. The only suggestion I would have is maybe to have some softer pillows (down/down alternative) available upon request.

very quiet, despite being right in the middle of town. Effective air conditioning, free wifi and a waterfall shower- excellent value! Even had BBC World on the TV There was an option of breakfast but we were literally just above a Starbucks and lots of cafes in easy walking distance.

Good position right in the centre of Vienna. Entrance to the hotel wasn't that great, you had to go up in tiny lift to get to the reception but once you got there it was very nice. The room was decorated in a traditional style.