Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel
About this hotel
Nestled in Pennsylvania, this lovely hotel for £65 per night is a great choice for your next trip. Located south of West Chester, this hotel is 30 minutes' drive from Devon Horse Show and Country Fair. It offers an indoor pool and rooms with free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Pennsylvania
Reviews
3.6/5.0
Good(349 Reviews)
100% verified reviews
9.0
Excelente desayuno.
Muy caro.
5.0
Location was ok. Breakfast was ok. Price was in line with other hotels in the area. Stayed in a newly renovated room which was pretty nice.
Hotel was going through renovations. Had a great view of garbage dumpsters with all a whole lot of old furniture all over the parking lot. I booked it solely on the fact that it had indoor pool, but the amenities listed on their sites including the pool were closed for renovation. Tried to cancel and get a refund to stay elsewhere but they wouldn't cancel without managers approval and claimed they can't locate the manager, so we ended up staying the night. While checking out, I asked for a printed receipt and was told that they can't print one because it was booked through hotels.com.
During our 14 day trip, we stayed at 5 different hotels. 3 booked through hotels.com. 4 of 5 hotels were on point with providing everything they mentioned on their site as well as the 3rd party sites. They were all able to print out a receipt without any excuses. I'm a IHG member and stayed in many Holiday Inn Express hotels but this one left a little sour feeling.
6.0
No wait
1.0
where do I begin
1. When I booked the reservation I told the person I would arrive around 0400-0500 because I wa coming from upstater NY from work
2. the person behind the desk only answer was "Idont know I am new."
3. I was charged for a no show even thow I stated I was going to arrive in the morning
4. The person that was there sat and check out Sun had then same answers
5. you web sight states there is a military discount but didn't receive b/c the staff didn't know how to apply it
I havs already told all my my clients and small business owners not to use your hotel
Thank you, Chet
. When I booked the reservation I told the person I would arrive around 0400-0500 because I wa coming from upstater NY from work
2. the person behind the desk only answer was "Idont know I am new."
3. I was charged for a no show even thow I stated I was going to arrive in the morning
4. The person that was there sat and check out Sun had then same answers
5. you web sight states there is a military discount but didn't receive b/c the staff didn't know how to apply it
I havs already told all my my clients and small business owners not to use your hotel
Thank you, Chet
5.0
Maid service exceptional
No heads up of construction. Elevator dirty.1st room stunk and refrigerator not working water on floor. Would not refund my parents. With construction it was hard for her to breathe. They left and went somewhere else.
8.0
The checkin was efficient, very friendly staff, the room was clean, location was good. The breakfast was okay.
5.0
The pool and free parking.
My room was very dim. I had serval lamps and still could barely see in the mirror. the shower head had so much build up on it it scared me. Plus half of the shower head was clogged. i just suggest deep cleaning the shower head and upgrading the laps. carpets need deep cleaning as well
1.0
The room had mold on the shower head and on room curtains ! Manager kept calling my phone to pay before i got there . He charged my card without my permission . I wasnt supposed to pay until i got there
10.0
The hotel was clean, everyone was friendly and breakfast was good also. A little pricey tho for one night stay.
4.0
The heater is so loud woke me up every time I fell asleep and of course turns on every 20 minutes! ventilation is not good smells very stuffy. Overdue for renovations!
9.0
location, staff, room, comfort were superb!
N/a
10.0
Clean, well up kept
Heat was horrible. The cold air was blowing tight through the heater. The room was cold all night.
8.0
The location was superb. This is my 4th hotel to use in the area in the last 12 months for work and it is the best so far.
On the first night the toiletries were absent but was quickly resolved by staff and has not happened again.
6.0
the inside pool was cold and the breakfast was not very good
9.0
It was a great hotel. Staff were all very helpful and kind. Clean and organized
The breakfast was a little underwhelming. The attendant was not very helpful
6.0
location
noise in the hallways until 4am. body wash was empty
8.0
Location
Front desk issues with credit card processing. They apparently didn't know how to process the card I was using. They said it was the card, however the card worked just fine anywhere else I used it.
1.0
Older female staff was awesome
Toilets need to be deeper my genitals were touching the water and they need to make sure they flush properly.Pool should of been warm it was freezing.Hall ways smelled like cigars.Indian manager needs to be more accommodating for rooms that need work!
FAQs
How much does this hotel cost compared to others in Pennsylvania?
The average price for a rental in Pennsylvania is £143 per night. This rental is £78 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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