Novotel Surfers Paradise
About this hotel
Situated in Surfers Paradise Boulevard, this attractive hotel for R 2,974 per night is a great choice for your next trip. Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Surfers Paradise Boulevard
Reviews
3.8/5.0
Good(4,493 Reviews)
100% verified reviews
7.0
Great location
Pool a little tired.
10.0
The whole experience of Novotel was outstanding, My husband and I chose there for our honeymoon and they were so sweet, we even got a congratulations card with chocolate covered strawberries.
It's close to everything you need and want and a short walk to the beach, the staff were so polite and the breakfast buffet was great, their omelettes were so tasty and the scones with jam and cream, oh god I'll be thinking about them for weeks.
Overall probably our best experience with any hotel we've stayed at.
Trying to stream movies was a pain.
8.0
Location was excellent
The bathroom was too congested
8.0
Beautiful location and view
Curtin broken let the morning light in too early
9.0
Great location and breakfast. Modern facilities
Nothing really, everything was perfect
2.0
Location
Except one female concierge every one was good and courteous..
8.0
Well appointed, and good value on a busy weekend, compared to most other options
Some noise from street, but windows masked most of it, so not a problem
3.0
Good view
No privacy between rooms or people as no doors on rooms, listing advises a lot more facilities and utilities then when we got there
10.0
Location!! Close in proximity to all the attractions was amazing
Check In / Out Desks confusing - priority & general “lanes” were the same
9.0
Location
Our room never got serviced
8.0
Perfect location.
Shower wasn't great and bathtub looked a bit stained.
8.0
Breakfast was good ,
More variety of fresh fruit
5.0
The location
The age of the hotel, all facilities is showing it's age and getting charged at premium price.just don't add up.
9.0
The staff and location
The swimming pool needed a good clean and the area need the pool under cover
8.0
The location was great , staff was approachable.
The pool , I realised the pool was not cleaned at all .
We couldn’t use much during our stay .
8.0
Excellent location, close to the beach, shops and restaurants. Novotel doesn't have their own parking but parking is available under the shopping centre next door which has direct access to the novotel and at a special rate. Buffet breakfast was great!
The room was comfortable with much needed aircon
Shower over the bath leaked water in all directions making it hard to keep clean clothes and towel dry. House keeping were rushed off their feet that they didn't replace our dirty towels. Hotel was fully booked making it a lengthy wait at times for the lifts
4.0
Location (close to shops and beach)
Small rooms, slow lifts, dirty room and overcrowded. Pool was disappointing (nappy floating in the water).
6.0
Aircon was weak, leaking fridge, flick switch was broken and card holder for room was broken.
1.0
The view
Room smelt. Dust everywhere
8.0
It locates near the shopping and dinning place. The room is clean and the bed is very comfy. My room is beach facing which is a very nice view. Hotel has the "Go Green" which help to save energy and save us some money for food.
Not enough hook or hanger for hanging wet clothes. We have 2 adults and 2 kids, going to beach, pool and wetnWild in different day. We needed to hang 4 set of clothes and bather for air dry. We used all the chairs and coffee table in the room for handing the clothes.
8.0
Clean rooms, helpful staff.
Parking was difficult and asked for an ocean view but wasn’t able to be given a room looking that way at all.
1.0
Location decent i guess
Room service came at 6 in the morning and kept knocking. bruh, we were sleeping?
Constructions next door woke us up on the first day, again, 6am. Yall dumb?
Room service prices way too much, oh fair enough if we are broke
10.0
location
Parking
8.0
Everything except the construction somewhere or above our room and the shower had a tiny half door which resulted in water being splashed outside into the main bathroom meaning we had to get new towels everyday after drying the floor.
The half shower door and the construction going on somewhere inside.
10.0
Breakfast was great, location perfect
1.0
Good view. That's it.
The room was not like the one shown in the photos, and we didn't have a spa bath big enough for two people, which is the whole reason we went there. The room was old and dilapidated.
10.0
Perfect location, loved the welcome drinks.
All good
9.0
It was very close to everything
The fire drill
1.0
Apart from location, there's nothing good in this hotel
There are many things:
1. Only yes, man staff - they will nod yes to everything, but no action will be taken.
2. The landline was not working - we stayed there for 5 days, but the landline did not work. Upon enquiry, we were told that it was an upgrade from the telecom department. Imagine if you want to request something, you need to go down to reception. Even for checkout, we could not call them for any assistance or informing that we were checking our.
3. Bedsheet with blood - our bedsheet had blood clots, and it was hidden by folding it. We informed them but did not make any fuss because the mgt might have thought that we were doing this for some compensation, which we did not want. Only we wanted was good service which lagged on everyday basis.
4. We were 2 families, their bedsheet had stains as well, and imagine those bedsheet were used by the kids. Twice it happened, but every time, they gave stained bedsheets.
5. Kettle was not working, and we were provided the kettle by sam (healthy guy) after 2 days. Earlier kettle was provided, whose condition was pathetic and super dirty.
6. Breakfast was not good at all.
All in all, this is not a family hotel and is not recommended for families. Accor properties with Novotel brand disappointed us to the core, though we were the accor members. What an embarrassing stay!!!
8.0
view was excellent
didn't like the shower over bath
7.0
The Novotel was right in the heart of the city
We paid for parking through the reception but then leaving had to pay again to get car through boom gate
9.0
Buffet breakfast
FAQs
How much does this hotel cost compared to others in Surfers Paradise Boulevard?
The average price for a rental in Surfers Paradise Boulevard is R 2,975 per night. This rental is R 1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Surfers Paradise. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Surfers Paradise. Enjoy the water!
Is Novotel Surfers Paradise pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Surfers Paradise?
We found 16 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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