Extended Stay America Suites Amarillo West
About this hotel
Located in Amarillo, this charming hotel for R 1,163 per night is a great choice for your next vacation. Amarillo hotel in Soncy with free parking Along with coffee/tea in a common area, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Amarillo West offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Amarillo, TX
Reviews
3.4/5.0
Average(856 Reviews)
3.0
It was decent. Room was clean, I recommend if you need a place to stay
2.0
Hair in sink and shower, stains on carpet, leg broke on bed so it moved, Kitchen counter dirty and food in sink. Barhtub had the finish half off! Slippery and disgusting! This place is old and should be condemned!
4.0
Water needs adjusted. Too many ppl to have a nice hot shower.
1.0
The room was dirty the was even some stuff on the back of the TV in the middle of the night to much noise and one of the front desk clerks well two one was with joke that I really didn't like and the other one was in a mood that she didn't even say good morning.
2.0
Not as clean as usual :(
8.0
Very good location, nice, quiet & convenient & not overpriced.
2.0
It was alright
10.0
I was travelling cross country, needed a full fridge. It worked for me.
2.0
This might be the worst hotel I have ever stayed in. They actually wrote my room number with a sharpie directly on my key which seems ridiculously unsafe. Front desk staff barely spoke to me and were apathetic at best. And it’s clear this place is mostly used for traveling trades workers.
2.0
They couldn't check me in because their system was down and they had been down for hours before they let me prepay and book a room even though they knew they wouldn't be able to check me in
1.0
They did not have the room I reserved and did not notify me until I got there so I did not stay
5.0
Great customer service ! I really enjoy when Destiny at front desk is here …. She goes above and beyond … makes our stay really feel like home ! Been here for a while and she’s always with a big smile and ready to help out !!
2.0
Checked in on my phone due to rate being cheaper and them not being able to do price match. Got my room key, went up to said room and had a guests belongings already in there so I had to get another room.
4.0
Clean
3.0
Was convenient
3.0
When I arrived to my rooms( had 2 ) both bathrooms had not been cleaned, refrigerators were filthy and had not been touched, microwave and kitchen floor dirty! Unacceptable for a guest to check in at 2:30am and rooms are not clean. Thankfully the front desk clerk came and cleaned both areas for both rooms. Also, no matter what time of day, afternoon or nighttime you go to the front desk, no one is ever there to assist you. I also called down to the desk to ask about getting plates and the customer service from whomever answered was horrible! No friendliness or care at all. When she called me back I told her not to worry about it! Overall, my stay was ok. Hopefully the manager Dede honors my free stay when I return.
1.0
Booking from Expedia was not honored by the facility. I was about to reach the facility at middle of 2 AM thinking my booking is confirmed via Expedia. When called them I got an update stating they are over booked and cannot do much from their side. Think twice prior using third party apps to book any reservations.
1.0
Staff was rude
2.0
So I stayed here off and on for work for about 5 weeks. Had a different room each time, and each room had something off about it. One smelled like wet ashes, one the bathroom light wouldn't completely come on so I was showering in the dark, and another the AC wasn't very cool. None of the beds were comfortable. Their computer system constantly had issues so check in could take quite a while. Once they gave keys to my room to someone else that had just checked in, even though I'd been in that room for 3 days. Luckily I was in the room at the time and had the deadbolt in place. They are incredibly short staffed so even though it says check in is at 3, I had to wait until after 6 once for a room to be ready. It's a great price for long term stays, but after all the issues and them potentially giving another person keys to my room again, I am now spending a little extra for a better and safer hotel.
4.0
Very convenient, mostly quiet. Room was clean and very affordable.
5.0
This location had a large refrigerator and a mini-kitchen. My wife and I made a delicious for us right in our room! Steak and potatoes, with broccoli. Everything about this hotel was great, and the area around it was safe, too.
5.0
Nice
5.0
Front desk girl was awesome. Room was clean, very spacious and has a lot more amenities than I thought it would have (kitchen, microwave and fridge).
1.0
Huge Bed bugs in my bed and I had to end up moving to a new room at 1am.
5.0
Great value, clean and great location.
4.0
This hotel did not have lots of amenities but it was clean, the beds were comfortable, the water pressure was great,the towels were fluffy. It was convenient to the side of town we needed for a funeral, and was affordable for the four nights we stayed.
2.0
This is a reasonably priced hotel for an overnight stay on a drive somewhere else -- kitchenette was modest but utilitarian with a small cooktop, microwave, and full size fridge. TV was small but workable, bed was comfy. We wiped down the room with Clorox wipes just in case, but it seemed pretty clean to start with. AC worked, which was important in 100+ temps outside. Price was considerably less than other hotels in the immediate area.
1.0
Staff are horrible
2.0
Tv didn’t work. AC whined. Carpet stained. Room has a terrible smell. Everything old very old and sy
1.0
Bad hotel
3.0
Area for dogs was dirty and unkept. lots of cigarettes and trash everywhere
4.0
Property was nice, one of the double rooms looked old and worn out. We changed to a single room and it was better. Wood flooring. The only thing looked old was the stove top. There were no dishes in the room. I worked for this company years ago as a manager and all the kitchen supplies were in the room prior to checking in. The halls were dark and only one elevator to use. Otherwise, bed was comfortable. We were there for 4 nights taking our boys to school at WT! We will definitely use them again.
4.0
Was a safe place to stay easy to find
3.0
DON'T BOOK WITH EXPEDIA !!!!! YOU HAVE BEEN WARNED
So the issue wasn't the Hotel itself .... The Issue is Expedia.. we booked through them and they will allow you to book even if there are no rooms. Available. After a long driving trip to get to the place you're going and have to sleep in your car because they are over booked is ridiculous.
1.0
DO NOT BOOK THIS PLACE!! We booked four weeks ahead as part of a cross country road trip. When we arrived July 21, 2023 around 7pm the desk attendant informed us that they were full and could not honor our reservation. We were left to book a different hotel, last minute, at a much higher cost. When I called Expedia to request a refund, they informed me that the hotel said we were "no shows". This is disgraceful. NEVER AGAIN!!
2.0
Needs some work but ok for the price
1.0
So had the room booked arrived at 1130 pm. Been driving all day there computer couldn't make room key is what I was told. Found a room somewhere else double the price. just told sorry nothing he could.
3.0
Not sure why this doesn’t have a higher rating. It is in a nice area and our experience was great. Shout out to Destiny at the front desk with a thank you for taking good care of us.
1.0
THERE IS NOT A ROOM AVAILAVLE REFUND ME IMMEDIATELY
1.0
Although reserved, they didn't have a room for me
FAQs
How much does this hotel cost compared to others in Amarillo?
The average price for a rental in Amarillo is R 1,798 per night. This rental is R 635 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Amarillo West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Amarillo West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Amarillo West?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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