Hotel Indigo San Antonio Riverwalk, an IHG Hotel

Hotel Indigo San Antonio Riverwalk, an IHG Hotel Hotel in San Antonio

About this hotel

Nestled in San Antonio, this lovely hotel for R 1,890 per night is a great option for your next trip. This downtown San Antonio hotel is 0.7 miles from The Alamo. Southern American cuisine is served at Phi Restaurant and Bar in the hotel lobby. The modern rooms feature 42-inch flat-screen cable TVs.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Family friendly

Map of San Antonio, TX

Nearby attractions

San Antonio River Walk

0.69 miles

San Antonio Missions National Historical Park

7.73 miles

Brackenridge Park

2.18 miles

Natural Bridge Caverns

20.06 miles

Hotel Indigo San Antonio Riverwalk, an IHG Hotel

3.6

Good(881 Reviews)

Hotel in San Antonio, TX

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

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About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Family friendly

Map of San Antonio, TX

Nearby attractions

San Antonio River Walk

0.69 miles

San Antonio Missions National Historical Park

7.73 miles

Brackenridge Park

2.18 miles

Natural Bridge Caverns

20.06 miles

Reviews

3.6/5.0

Good(881 Reviews)

100% verified reviews

10.0

May 2024

We enjoyed our stay and would recommend this hotel.

We liked the location, friendly service, access to the riverwalk and cleanliness of the room.

We would have liked a microwave in the room instead of lobby use.

10.0

Apr 2024

My stay was excellent, the hotel was very beautiful and loved how everything was close by and at walking distance.

Loved the patio and view of the River walk

Parking across the street but it was still convenient.

2.0

Mar 2024

Pay the extra money to stay at a hotel that makes you feel like a celebrity, or at the least smiles!

The beds where comfortable.

The staff was not warm and inviting. We where never greeted when we checked in nor asked how our stay was when we left. When we asked for an upgrade they never even looked at their availability, they simply said no. We looked it up on Expedia and showed it to them and then was able to book it. The next day when I was to move rooms, I spoke to the front desk receptionist and explained my move. She quickly said, "We have no openings". I explained my situation and then she started to look. "Oh, I see it here". The restaurant should be open all day. The pool's landscaping was not kept up and had garbage in it. They only had 4 lawn chairs and often no towels available. Our second room when I went to take a shower the cleaning person must have angled the sprayer towards the ceiling. It caused a ton of water to spray all over the toilet paper, my clothes, floors... When I was leaving the hotel I asked front desk if they could provide me with some toilet paper, new towels and clean it up a bit. When I returned 5 hours later it was never done. Both rooms we had, the keys did not work so we had to go back down and get them fixed. The location was sketchy looking and the pictures in the advertisement did not match the room or hotel.

10.0

Feb 2024

This is a super cute and comfy stay

Everyone was very friendly and welcoming. The beds are super comfortable. The location is right On the Riverwalk. This was one of our favorite stays so far.

10.0

Jan 2024

It was a bad stay!!

I got booking.com website that did not tell me this room was non-refundable until the end when I confirmed. IHG needs to check their website because people are being scammed with this website. I lost 2 days of money because my mother checked out of the hospital early. I was not there for fun I am a gold member and the hotel did not honor my stay. They stuck me in a standard room. I was not happy with the front desk.

9.0

Dec 2023

Very comfortable & clean

Rooms were very spacious & clean & staff was very friendly.

Didn’t realized how far it was from the main event / restaurant & stored at the river walk.

5.0

Dec 2023

Just acceptable. Unlikely to return.

Large room.

Poor lighting and climate control in room. Bathroom way too small for two people. Front desk staff not very welcoming or friendly. Restaurant not open for lunch on Saturday. $35 for self-parking is ridiculous.

1.0

Dec 2023

Worst experience

Nothing to be liked here. Very bad

The staff are not welcoming. They charged me extra amount without intimation. The AC was not working. They charged me too much for parking

8.0

Nov 2023

Enjoy my time there

I like my room very spacious comfortable and quiet and also liked the bathroom and shower good water pressure.

It would be nice for a heated outside pool or jacuzzi to soak in after walking all day.

1.0

Oct 2023

We would never stay here again.

The room was clean

The staff that works at the front desk and restaurant are some of the rudest people I have ever met. We paid for a room with a Riverwalk view and didn’t get one. They were rude about it and didn’t care. They do not understand the meaning of customer service and could careless about customers. Oh and they don’t tell you that there’s not enough parking so you may or may not have parking during your stay.

10.0

Sep 2023

Exceptional

All was perfect room, view valet etc

10.0

Aug 2023

Overall stay was wonderful and the staffs were very friendly/helpful.

A great location!

I had no complaints. The property was close by to a lot of places o wanted to visit.

9.0

Aug 2023

Superb

Everything was great. The food was awesome. The service was 10 out of 10.

1.0

Aug 2023

Bad

Being lied to overcharged not given room I paid for. The ripped towels the long black hair in bed 1 bed short sheeted

1.0

Aug 2023

Not worth the price

Nothing..hotel is and smells old...too expensive

8.0

Aug 2023

Very good

Friendly bartender.

Should have free parking for guests. Excessive price for valet parking.

8.0

Aug 2023

Over all peaceful and relaxing

Had a nice outside view

No breakfast included, too far to walk from river walk and valet costing $50 per night

1.0

Jul 2023

didn’t stay

Nothing

Very bad customer service

1.0

Jul 2023

Dirty Suites and Poor/Discriminatory Customer Service

Nothing

We were lied to, discriminated against placed in a dirty room (Dirty Socks and Dirty Shirts) this is very unsanitary, the sheets were dirty and not cleaned and my children could be sick because of this. The Supervisor- Theresa Casanova has a very nonchalant dismissive condescending attitude and treated us very poorly after I asked for names of the staff she advised she was not going to give me that information and in a very condescending tone stated “Is that what you called me up here for” . I booked a suite the most expensive room on the property and was treated as if I was the reason I was upset. I was the only African American customer there at the time of check in and Veronica stated that I was “Rude” after I was complaining about their dirty suite and the lies that were told to me. This would give the perception to other customers that I am the “Angry Black Woman”. I was double charged for Valet ($45) which I honestly was not informed of until I arrived at the property. Veronica even threatened to cancel my reservation and reverse the charge of $349.00 which would cause me to be in San Antonio on my Birthday weekend with no hotel for the night simply because I complained about their lies and dirty suite. I was lied to about the reason my room wasn’t ready upon check in at 3pm was due to the suites having a later check out time, however when it was time for me to check out and I called about the time to verify I was told there isn’t a late check out time for the suites. I had to request the General Manager multiple times, I never received a call as I requested. They advised they would adjust the room rate to $149.00 plus the $45 valet charge. They insinuated as if they were doing me a favor. This is literally the WORST EVER hotel I have stayed at. The Marriott would NEVER do this to me as a customer and if they had any inconvenience they would have compensated the entire cost of the SUITE.

9.0

Jun 2023

we had a leak in the room above ours that trickled into ours. management more than made up for this. highly recommend!

all

no free breakfast

6.0

Jun 2023

Disappointing

clean

Too far from shopping and dining section of the Riverwalk, beds were old with huge body divots in both beds, room was not decorated, just a gray box. opened the curtain and our view was a white wall, parking was way too pricey, no free breakfast, felt like a very clean but cheap hotel. very disappointing. glad it was only one night. Horribly overpriced ($250+ for one night w/parking. Right on the Riverwalk but too dangerous IMO to walk that far at night.

10.0

Jun 2023

Exceptional

great location

beds were not complete

8.0

Jun 2023

Great location

Nice location, beautiful patio

The room was too dark. Even with all the lamps on it seemed gloomy

8.0

May 2023

Very good

It doesn't mention about pay $50 extra for valley parking

Pay extra for parking

8.0

May 2023

comfortable stay.

the staff was very nice

it was a little far to walk to the riverwalk center in the heat.

9.0

May 2023

Pleasant stay.

Loved the location.

No safe in room.

FAQs

How much does this hotel cost compared to others in San Antonio?

The average price for a rental in San Antonio is R 2,266 per night. This rental is R 376 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Indigo San Antonio Riverwalk, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Indigo San Antonio Riverwalk, an IHG Hotel. Enjoy the water!

Is Hotel Indigo San Antonio Riverwalk, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Indigo San Antonio Riverwalk, an IHG Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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4.5

Excellent(204 Reviews)

Hotel Indigo San Antonio Riverwalk, an IHG Hotel

About this hotel

Amenities

Map of San Antonio, TX

Nearby attractions

Hotel Indigo San Antonio Riverwalk, an IHG Hotel

Hotel in San Antonio, TX

Reasons to book

About this hotel

Amenities

Map of San Antonio, TX

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in San Antonio?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Indigo San Antonio Riverwalk, an IHG Hotel pet friendly?

What amenities are available at Hotel Indigo San Antonio Riverwalk, an IHG Hotel?

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