Staff were so nice, very helpful and kind. Always smiling and willing to help and very accommodating.

I liked everything.

the bed

swimming pool is unavailable

Near landmarks.

Sound proof is okay but not perfect (can still hear the music at bars nearby at night)

Location and friendly staff

No pool it's 35 degrees, must inform patrons that the pool is closed for months under going upgrades

staff and good gym

pool under maintenance

internet connection and coverage in the room should be much better. Beds are on the hard site. but for the rest great place and rooms.

the room was big. they have a decent gym and the breakfast was good

they need to have more english channels on the tv

Location, beds, staff, breakfast

Pool edges and no shade from the sun. (Pool about to be renovated)

The staff needs retraining in regards to customer support. Most of the time we felt they really did not care about us.

Quality hotel.

No complaints.

Good location with big suites

Very poor selection on main restaurant menu and way too expensive.

The room was excellent. Breakfast was very good.

It was a gorgeous hotel, but in general need a bit of a makeover. I was very impressed with the room, however, the carpets throughout the hotel needed to be replaced. Especially the carpet in the bar area. It was pretty much horrible. Lots of ugly stains and looked bad. Looks like it had not been cleaned in forever, and really, needed to be replaced. That was a bit of a disappointment. The pool area was not very good. Once again, needed a makeover. There appeared to be inadequate seating and those loungers that were available were pretty much in disarray. And had no tables for the chairs. But we really enjoyed staying there and will come back.

All good value for money

only rooms are big and toilet too and breakfast also so delicious

As per this visit during breakfast I order omlate but I wait around more than 30 minutes but didn’t get it and wonder to see that in front of me that table they order late than me but get it as well and am still waiting 😢. This time overall experience not good. This is my second visit in this hotel but I think it’s last. And during checkout I forgot my one thing inside room and after checkout I remember but I saw that my package opened by someone and they didn’t mention I forgot something inside my room and sometimes having some valuable things so it’s not good manners. Need to improve more as well. Otherwise this type of things make bad view in front of all. Hope you understand some staff negligence. ****Very nice hotel and staff so good caring. Rooms also so neat and clean and have mini bar so can drink anytime . So wonderful stay one week there. But presently give welcome drink only peach 🍑 flavour drink. As last time I stayed here then offer me many big menu of welcome drink and also included beer 🍺. But anyway hotel is good and staff also so cooperative.

location, cleanliness, cheerful staff,

nil complaints

Room rate during my stay, location, staff, facilities.

Norhing to say negative.

That we have to go home

Great buffet, friendly helpful staff and a good location. Beds very comfortable too.

Old, tired rooms and the swimming pool is very bad. Really old, cold, tired and dated. The kosa pool next door is better.

everything was very good, nice room and very clean and very nice employees. the breakfast was excellent.

no comment

very well maintained

foyer lobby could be lighter fresher

location and design

Staff are not trained in service delivery. Bar not staffed and buffet the order of the day. Also we had to sit outside cafe for lunch and not in restaurant.

Could not find anything to put on my bread exept jam. No cheese, no salami?!

The reseption was slow and give me wrong room number, and i turned out to be a smoking room. I sleep bad because of the smell All staff wear mask for no reason.