Location, view, carpet, breakfast, staff kindness

Surcharge for breakfast, mistake from 1 receptionist to purchase I/o block amount in card. Need to wait money return. Same receptionist offered room upgrade to include breakfast credit in restaurant, minibar consumption, however lack of decent explanation we have not been utilising it to the max the voucher extra paid. Property under reconstruction works!!!

Comfortable room.

Got charged twice - by booking.com and then at the reception upon check out even though I’ve explicitly mentioned twice that I’ve already been charged by booking and showed the receipt as well. Only got a confirmation from reception after I’ve left that indeed it was their mistake.

Breakfast and dinner were great. Excellent service and a very friendly staff.

Sadly, no swimming pool.

there was renovation work going on in the property it was very noisy.

The room was renovated so everything was pretty new

the phone for reception did not work. the whole building smelt like paint due to the ongoing renovation. there was no chance to have a coffee or tea after breakfast until 12 pm.

Location and staff are great

Hotel is under major renovation with multiple works in place

The renovated rooms are very comfy.

It is still a construction site. My room had the view to HVAC battery...

It was one of the best experience I had. The hotel, the rooms were very clean even though there was a construction work. All the reception, housekeeping and breakfast/restaurant staff were very helpful and always met us with happy and smiling faces. Special thanks to Poli and her staff for all friendly conversations and helps during our stay. The hotel is just walking distance from the city centre. I highly recommend it to anyone.

While booking the hotel it was saying "free parking" but while checking in we have been told "it is not free". Didn't want to make a big thing out if it but in general parking can be free for the hotel guests.