Nothing, like stepping 49 years into the past

Air conditioning did not work, rooms and hotel old and outdated. Massively over priced and just a shocking experience. Breakfast terrible

Environment

Service was not Rixos Standard.

The staff very helpful, friendly day and professional.

Everything was good, but maybe refill milk sachets fir tea / coffee

Key card was not working...no power for a long time MINIBAR REFRIGERATOR WAS NOT WORKING

Perfect location, friendly stuff, nice SPA area, breakfast was good but hotel need some update

carpet in the room was very dirty, in general hotel needs some renovation, many small details are outdated or broken

Rixos was beautiful at the entrance, only common are lobby was exciting and welcoming

At the reception staff were rude and not customer focused, after long check in , when we got the room , room was so small even we booked deluxe with city view , they gave us room view to neighbor building, room accessories was old and dirty and used so many many times that became visible from outside and inside as a teapot, lamp , dirty carpet on the floor was disgusting etc They put there is a balcony in deluxe room , in fact hotel does not have balcony and it’s just window I don’t recommend to book this ancient style hotel ,even its 5 star, better look something new ! Quality of service and ambiance doesn’t worth the price !

Breakfast and location was nice.

Hotel staff could have been a bit more professional being in the hospitality industry,

the luxury

nothing