スタッフの対応はスムーズで良かったです。 2段ベッドも使えるようになっていたので子供達は喜んでいました。

寝具やタオル類はあちこちにシミがあったりして清潔感はなかったです。ユニットバスはカビ臭かったし排水の流れも良くなかったです。

Staff are helpful

The room has no view

Everything!!! It was a lovely location, amazing room service and over all cleanliness was 10/10

Nothing!

Location was very good. Easy to get around.

Room was very small for 3 adults.

Not much not less its ok

Rooms very small

used to have dispenser drinks for free and goodies for kids at the lobby, and thats why we came back. No more free drinks and coffee or icy treats during summer anymore.

The location is good, plenty restaurants around, near the underground train station and the staff’s are friendly and helpful.

The room they gave us is very tight and small!!!The room is a bit expensive for the size of it. Because the last time we were there in 2019 they gave us a big room.

The room was clean and although small, was still an okay size for two

The ice machine wasn’t working and we got sent on a wild goose chase looking for it

It was a perfect stay for a family of 5. Stayed with my husband and three children (9, 7, and 5). Layout of room works well. Very quiet and lots of restaurants near by.

The rooms were slightly run down with stains on carpet. Bedding and bathrooms were very clean.

the location was great.m, easy access to many convenient stores and dining options. room was clean. the staff were helpful.

Wifi in the room was weak to non existent. room service not consistent: some days no water bottles, other days no green tea bags. No bath tub and utensils need to be rented, which defeat the purpose of a residential apt.

Our second time here. First time with our son. We love it here. The location, the staffs, the facility, the room, the balcony, the service was all great. Hope to stay here again next time we come to Tokyo! Thank you.

convenient, easy to access to different location including supermarkets and convenience stores.

facilities need improvement including furnitures like sofa

I love every bits of the hotel, I booked for 5 of us(2 adults, 1 elder, 1 toddler and 1 6 years old) for a room, and the room is more spacious than what I had expected. They got a kitchen sink, washing machine. I took the option without the housekeeping but because I stayed more than 5 days, they gave me a free housekeeping in between. They also offered me to store my luggage for a night which I didn't stay with them as I was doing a excursion from Tokyo. Highly recommended. Lively place to live in. They provided us sufficient towel. Would book again in the future.

Near Train Station

Small bathroom

Location was awesome, close to subway line and food.

N/A

The poor WI-FI. I couldn't work via zoom and the other family members couldn't enjoy even the movie by their own computers.