The staff was really cooperative

Nothing

staff were great

slightly dated feel

I like the way hotel was designed. The interior to be more specific

I did not like the reception calling on my room phone at 11:15 pm asking me to pay immediately the cost of dinner at your barbeque restaurant. Although I did sign in the restaurant under my room no. 143. I could have paid the amount in the morning at the time of checkout. I paid around Rs. 89000 upfront at the time of booking and I wouldn't have mind even paying extra if the receptionist had ask me. Calling me from my room to the reception at late night like I would have run away with Rs. 12900 the cost of dinner. I booked 3 rooms and was expecting a much better service. However, the manager Aqib came to me in the morning while I was having breakfast & apologized for the night in question but it was too late since the damage was done. He offered some discount from room rate as compensation but for me few thousands discount don't make a difference.

I liked the style it’s very unique

its not value for the price we paid

beautiful oud smell all over the hotel, stunning architecture and immaculately clean. front reception staff exemplary customer service from Maryam khan and atif Riaz, a real credit to the hotel

gym should be air conditioned at all times

exceptional architecture, beautiful oud smell all over the hotel I must make reference to ather at front desk, exceptional service level and very articulate young man, nothing was a problem for him and very attentive. Please share this feedback as Ather has a promising career ahead of him

nothing

friendly staff, clean environment and lovely location

bit over budget

Ramadan while I was staying so breakfast was very limited but we have to respect that.