The hotel has scenic views of wildlife both from the terrace and the rooms. There's a good variety of food served and appeals to different palates. The staff always have a smile on and ready to help.

There were phones in the rooms. If you needed help you had to walk to the reception (not great if it's the middle of the night) or you'd have to call the number online which was busy most times. No TV so bring your own entertainment.

The staff was super kind and available. I had forgotten my phone charger and adapter in the room and the staff was so kind to send it to me in Nairobi. The location is also very great with elephants roaming in the front park area.

I had a cold shower maybe was a problem with my room. Though was not really cold so it was find.

location excellent, nice views, the pool looked nice

the food was not to my taste, breakfast was terrible, dinner ok at best, bar prices quite high

room was amazing. very clean very cosy with a view directly on the waterhole and elefants. Also Loved the game drive with James. he new a lot about the wildlife

Located next to a waterhole with superb close up views of elephant and other animals and birds.

Access road difficult at present due to road works ! Plugs in basins can be a problem !

Amazing view. Elephants that are almost within hand reach. Very magical experience to be there. They have some beautiful gardens around and the staff is friendly.

Lots of ants in the room, but that is to be expected when you're in a lodge. Also, some guests were very loud and fighting when the elephants were near. The breakfast was OK. Nothing too special. Some fruits, some egg, etc... Didn't think much of it.

the food was great... but limited

When we arrived we were delighted- however that didn't last. The location & rooms exceeded our expectations, but the loud music at the pool and music playing in the restaurant in the evening was intrusive to the natural park environment and spoilt our experience. Many of the guests spoke loudly on mobile speaker phones, and staff made no effort to try to get them to keep the noise down. While not directly the fault of the staff - they made no effort to implement the minimal signage that requested people to not talk loudly. We also ordered drinks from the bar, but the waitress made an error, but we were charged despite returning the drinks, as we had poured them into glasses before realising the error. After complaining, the previously helpful staff became surly for the rest of our 2 day stay. Amazing location - but more like a theme park than a wonderful wildlife park environment. I've been to better and wouldn't come back again.

Food was very poor

Food: breakfast and dinner very ordinary