Very nice place. Amazing garden, amazing dinner and amazing breakfast

lovely setting

needs an upgrade shower not so good and seated in a glass dining room for breakfast with no aircon boiling hot

The Main House Friendly staff

TV not working Internet not working Wet steam bath not working

Everything thank you🌻

Please dont use our face creams.....

The location is lovely and I enjoyed my spa visit

Room could do with some TLC, I tripped over a loose strip between the bathroom and room. Things look like they’re being patched instead of properly repaired. Disappointed at no bottled water in the room, especially with the recent water concerns in Cape Town.

Rooms were huge and nice view .

The place is run down, so when you enter the reception you can notice it's not been taken care of.

The peace and tranquility of this property is unmatched. what a beautiful estate. The friendly staff, professional and accommodating.

rooms aircon didn’t work but they assured me it was being fixed.

Friendly, helpful staff!

Overall maintenance of hotel & garden were not up to scratch.

Perfect location for visiting Cape Town. Breakfast was extremely good. Gardens pretty and well kept

The hotel is a bit tired, swimming pools not particularly clean.

The views and tranquility are great

How does a hotel in SA still not have an alternative power solution? The cupboard doors were broken and the mattress was completely caved in. Phone lines were down and nobody was available to help me with an early check out so was told to just leave the room open. Not a great experience and unfortunately don't recommend

it’s a beautiful venue with nice and friendly staff who are really doing their best.

However it feels like it’s owned by someone just wants to put as little as possible energy in it. Everything feels quite outdated, awkward and unmanaged but with staff who are doing their best.

There was not much do like and I will be taking this matter further. I am very disappointed at room that we had received and the breakfast was not great as well.,for the amount of money I spent just for a few hours is not acceptable.

Same as above

The area quite, there's stillness indeed.

Upon arrival the receptionist smelled of strong cigarette. We were allocated the last room outside far from everything, it was quite but when you need assistance from the hotel you have to walk there. If it's raining it's a problem, you'll get there wet. We requested to be moved we were met with a stern No answer. No phones in the rooms which makes it difficult to communicate or request anything. Rooms needs revamping Unfriendly cleaning staff and the lady doing linen quite rude bad customer service from those 2 ladies. But staff from the kitchen, the waiters and staff from spa they are soooo lovely and friendly those are 10/10 The place has great potential, it's serene just need improvement in the areas mentioned. I would go back if i am reassured of improvements

Everything

Nothing

the location, the views, the numerous pools, the garden is gorgeous. overall just superb exteriors. room was big. staff was friendly and hard working.

spa: the massage I had was not what I ordered. pool: it would be nice to have more towels, cushions by the swimming pool by the spa breakfast: not on par with the rest, breakfast menu could be reevaluated to offer more flavoursome options

View and location

Coffee and spa