Location was excellent close to all the attractions, reasonable walking distance from JR Train station. The room was spacious easily accommodating 4 adults. The staff were very helpful with information for local buses and arranged for taxis and assisted with the taxi drivers by translating where we needed to be taken to.

Racks or something to put our suitcases on, instead of leaving them on the floor.

Comfortable, clean rooms with PJs (gowns) that even fit my tall frame. Friendly and helpful staff. Nice location really close to the macaques and Arashiyama’s main road. Not exactly on the river, but a very short block away. Great to have coffee available around the clock, as well as a fridge and microwave in the room. I miss my dogs; it was nice to see some others in the lobby! (And this was the cleanest dog-friendly hotel I’ve ever stayed in.)

Tiny bathroom. LONG, sweaty walk from the JR station and no taxi would pick us up with suitcases. (Thankfully the hotel called taxis for us on the return trip — so helpful!) Not many dinner options in Arashiyama, which I wish I’d known, but that’s not the hotel’s fault. Next time I’ll plan ahead better with meals.

Happy time

No

7-8 minutes walk to Monkey forest entry and famous waterway. Clean and staff were friendly. very close to train station and bus service to Kyoto city.

was a little pricey

room was very comfortable.

nothing

The staff were very helpful and courteous. The room was comfortable and had a kitchenette, which was helpful because the local restaurants closed early and we had to eat in the room with our convenient store purchases.

It met all our needs.

The room was comfy tho the layout makes it seem bit smaller. The bed and shower were comfortable! I enjoyed the peace and quiet. Its near to the subway but bit further from the JR line. The staff were very helpful and gave a small gift when i left! The little personal touches really add to the charms of this place!

it was bit far from the town area but its still manageable!

everything!

had a problem with the heating - but it fixed itself after 20 minutes

its very close to the main attraction and inexpensive . very it’s a

the Windows are closed off.

Convinient and clean

it’s not spacious enough

The location was great. The room was clean and well equipped - had a desk and a microwave. Great shower / baththoom. The room had big beds. We got small Xmas gifts when we checked out. Very friendly check in.

All good

A very comfy apartment-like room, location is very close to Togetsu bridge and other sightseeing points of Arashiyama. I liked a big twin bed, TV, friendly staff & also coffee available at any time of day.

Very nice and modern room, close to all the tourist locations in the area.

If I have to say one thing it’s that the dog area should have a gate to prevent dogs from running away.

Everything else was perfect. Recommended.

A little bit cold at night in winter. Windows were not insulated.