Front desk staff were always friendly and helpful.

One small pillow on double bed.

Gute Lage, gute Ausstattung, komfortabel.

接客が丁寧で料金も安くて良かった

ゴミ箱やトイレの汚物入れにビニールを1枚被せた方が衛生的にいいのかなと思いました。

Location

Nothing

Good place to stay

Nothing

Good location

NA

Everything is perfect 💯

access to go to the station is good.

Shower curtain in the bathroom smells very terrible, so I feel very uncomfortable

Excellent soundproof - very quiet so I slept quite well every night during my stay. Staff are helpful and friendly.

Laundry took hours. Cleanses can be improved.

I stayed at Ibis Style Kyoto Shinjo for four days and definitely enjoyed my stay. Fantastic location, just a short walk to the nearest underground station which takes you to the main commercial area, and a bus stop across the street where you can take buses to most of Kyoto's famous temples and shrines. Also a coffee shop right next door and a lot of convenient stores nearby. Clean and cozy room. Comfort bed for those who prefer a firmer mattress. The room has a fridge and an e-locker. I requested a quiet room and they did give me a quiet room where I was able to have nice sleep every night. Really friendly staffs! I was greeted with warm welcomes :) (I see complaints about room size but I think the single room is just enough for 1 person)

Nothing

The staff were super nice

Great location and had an extremely quiet room. And just great value for money in Kyoto. Staff was also very helpful.

The amenities were okay but I would like to see them add lotion in the room

The staff was really friendly. Also, the location was awesome.

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Staff went above and beyond for us during our stay. We wish we stayed longer

Hotel is easy to find, and in a great central location so it was the perfect base for exploring all over the city. Lobby is simple, staff were pleasant and everything went smoothly. As anticipated, the room was fairly compact. However, this is not necessarily a drawback. The space was very well utilised, and as I had little luggage I liked the cosy feeling. The bathroom was excellent. I appreciated that I could open the window, albeit only a little, as I hate not having access to fresh air.

The only drawback was that in specific parts I felt the cleaning was not up to a good standard. The carpet in the room still had hair stuck in some areas, presumably from previous guest(s). The storage in the bathroom was not thoroughly cleaned enough, I could see dust and other particles. However, these were things I that didn't bother me enough to contact staff.

Very nice and helpful staff

Nothing

Good location, near city subway and bus stops.

The room is not very large, just enough

Typically efficient, clean Japanese style, Ibis style hotel. Friendly, helpful staff.

The description on booking.com site is not correct: there is no restaurant on site and there is no American breakfast. If you get a "breakfast included" rate, they give you a voucher for an independent coffee shop next door which is only valid for a hot dog, small salad and one drink. Very different from every other Ibis that I have stayed in (at least 8) which serves a good breakfast on site.

location and style, staff was very nice and amazing facility

easy to arrive easy to move into it