The property is beautiful. Staff are fantastic and so helpful and friendly. The gym and spa are also great. We weightlift and they had more than the usual equipment for a hotel so that was nice. The bar and restaurants are also really good. We love Ritz Carlton and this one is a wonderful location. Right in the heart of Kyoto. It’s easy to walk to all the main areas

Location is unbeatable. Not terribly far by foot to major sites. Short trip by taxi and you can count on ur foot when weather is good or traffic jam. Room is spacious and well designed. Plenty space for tea time or in room dining . Good at winter or when u bought bento from takashimaya basement. There is a sofa besides very generous dining table and chairs. Bed is super comfortable. Breakfast high light: croissant and egg. Lots room to place luggages. We had 14 pieces there and still feel spacious.

Bf: my son had Japanese bf and got food poisoned 2 hrs after. He was vomiting 5 times and destroyed his plan for Kitcho. We went there without him. A big disaster for him. The breakfast staff placed us at bad tables twice. First day placed by two energetic kids. 2nd day placed us next to a lady had none stopping speech over 1.5 hrs. Our entire bf time. None of the staff offer table switch or try to make these guest quiet.

Great design and beautiful work of art but yet very functional and practical

Nothing that we didn’t like.