The location was good though it was on a busy road .

Everything was really nice

Small fridge in the room.

Small sink in bathroom

Great location and very pretty room. Had a room to the back so it was nice and quiet during the night.

There was mold in the bathroom and you can here every word that is spoken in the other rooms. Also there is a bright exit sign in the room. That is on even during the night. It is very very bright.

The location was superb and the staff were very helpful. The room was clean and comfortable, there was parking outside the guest house and the trip was definitely value for money. I would recommend the accommodation and would book here again next time I visit Northumberland.

Nothing bad to say about this guest house.

good location, nice room.

nothing.

Lovely room very clean and view over small garden Lovely hot shower

A bit of a tight squeeze into bathroom. No breakfast and felt the cost was expensive

A pleasant, good value guest house, centrally located in Alnwick, close to all amenities. Jo was a good host, welcoming, and advised on nearby places for meals, especially for breakfasts, as none provided by Castle Gate guest house, but I was aware of that, prior to my stay. Would stay there again.

Nothing I can think of. No breakfast provided, but there were plenty of places nearby,

very local to everything in Alnwick itself and lovely staff

The central location was a short walk from the the Castle which was our destination and the room was very comfortable and spacious. Although it is in the centre of Alnwick there was not much noise and although they did not provide breakfast their was an appropriate cafe within a short walk.

No breakfast.

Location,friendly owner

N/a

Jo was a most friendly and welcoming host, who went out of her way to help. A great couple of days thanks to her.

clean tidy and comfortable

everything was just perfect

the room was nice & clean had everything in what we needed

the room was a bit cold

Central location, clean and comfortable.

Had trouble with the pavement kerb to access the parking bay. Pity not to have sloping kerbstones.

The host was lovely, room was clean and comfortable, location was perfect for town centre, the room was quiet. Would stay there again.

Nothing to dislike.

The location in town center, near the castle and garden grounds, along with various restaurants and shops is superb.

Upon arrival which was between 5-7pm on the evening of check-in we found both of our bedrooms to be very cold. I question when the heating was turned on because generally if a room takes a while to heat up then as a B&B staff member you should do their best to ensure the rooms are properly and comfortably heated for the guests upon their arrival. If we had arrived prior to the advertised arrival time then sure I might understand why the rooms weren’t heated but we arrived well after the arrival time. After we checked in we went off to dinner hoping the rooms would be warm by the time we arrived back to the B&B and we found that by 10pm at night the rooms were still cool. The temps outside were at freezing point as it was winter time. That night as we slept it was utterly cold inside the room. The following morning we awoke to extremely cold rooms. The staff member mentioned that morning that we could’ve asked for small space heaters to place in our rooms. I wish I would’ve been made aware that they even had additional heaters. This made me question the staff and wonder why they didn’t have space heaters placed in the rooms to begin with. I think the staff were trying to save money as they were well aware that the rooms have terrible heating conditions in them. Uncalled for. I’d suggest that space heaters are either placed in all bedrooms so guests have the option to use them as they need them. I also highly suggest that the owner of the B&B invest in properly insulating the B&B and installing a new heating system that circulates throughout the bedrooms efficiently and effectively. This is not right for guests to be in such cold temperatures inside.

Easy check in and great communication with the attentive owners. The property is very welcoming. It felt like we’d just came home for the weekend. Comfortable rooms and great facilities. everything you could ever need was there for you to use (iron and ironing board, tea, coffee, biscuits, chocolate, hairdryer even cotton pads and buds! just to make a few) everything you could ever want was supplied. There was even a book that showed you local eateries with menus. target attention to detail was second to none!

Nothing.

Convenient location for the centre of the town

Nobody there to greet us or let us into the property and we didn’t see any owner or caretaker all the time we were there, we had to ring a number for a code to get into the inner door of the property Toilet seat loose; tap on sink very loose and shelf under the mirror in the bedroom also loose

Excellent location adjacent to main street and shops etc. The bed was very comfortable The hostess Jo was most welcoming.

The toilet/shower room was very small. The stairs were quite steep.

Homely

Tv didn’t work