Чистый уютный номер. Полотенца, есть все банные принадлежности. Удобная большая кровать, удобные подушки и ооочень большое одеяло) Также в номере есть чайник, небольшая кофемашина. Рядом трамвайная остановка . До центра около 20 минут на трамвае.

Нет.

cleanliness

I like everything

Sound of the street was very loud in the night, even with closed windows. Sockets and switches was old and fell out of the wall. The room was poorly cleaned.

The rudest staff I have ever seen in my life! Stayed at the hotel many times won’t be staying again after how they treated me

It was clean.

Bathroom door were made of glass, even if I’m traveling with my husband the lack of privacy was horrible. Specially that room was small and on the wall was mounted a mirror, so person who were lying in the bed could see person sitting on the toilet 😬

Place a bit far from centre. We already knew this when we made the booking, but it was a quiet area, which is what we wanted.

Furniture a bit out of date. Lots of dust

location

1) they charged my card although booking clearly stated payment upon arrival. 2) they charged guarantee and this was not stated

Good staff. Bookings showed we booked a room with bathtub but we were given one without it but later the staff changed it for us. Good spacious, clean room. Lota of facities including pool. Good location.

Slight mismanagement at first but was managed later. We weren't informed we needed to submit a security fee first. But that's about it.

Staff was professional

the sky bar

Very good breakfast.

The bed was a bit hard

The location and availability of Amsterdam hotels were the main reason I booked.

The rooms seemed a little tired and dated and needed a spruce up. I would have liked more coffee and water to be supplied daily.

Everything was perfect.

There is nothing to complain.

I like the room given. it was a pretty big room and had everything in it that was needed

I did not like the behaviour of the F&B manager in the dinner lounge. he was rude when we asked for vegetarian dinner and put anchovies in it. when I specifically ordered saying vegetarian, he should have told me that the dish contains fish. the menu is tough to read too but he could have been much nicer and polite instead of being rude

good location, friendly staff always looked after, comfortable beds and pillows, blackout curtains, mini fridge. overall we loved our stay and really appreciate the staff looking after us and letting us in the room a couple of hours early as-well as letting us store our bags until we flew home.

in previous rooms when I have stayed at the hotel the rooms had nice carpets that matched the interior, but on the most recent stay the room had a laminate (wooden) floor, also on previous stays the bathroom/room has been a lot bigger over all and we were quite disappointed to find that the bathtub was not double ended like other rooms we have previously been in an was actually about half the size, the lights in the wardrobe did not work and neither did the big lamp next to the tv. at one point I also dropped some coins that rolled under the bed an when I went to retrieve them I noticed that under the bed was like it had never been cleaned. these details wouldn’t usually have mattered to me or my girlfriend as we love this location and hotel but it really stuck out to us this time and we were quite disappointed as soon as we opened the door, and the reason for this is we payed nearly twice as much as we have done in the past for the same room. For it to be smaller and there be a lot more issues with it.

Location, clean facilities and great breakfast

Some problems with booking in Did not provide bottled water and teabags daily

Everything was super, the staff were very friendly and we really enjoyed the pool.

Liked the helpful text message service. Beds very comfortable Very clean modern rooms

The pool was closed yesterday morning so we didn't get to have a swim

the swimming pool .

my room backed on to residential area , could be noisy at times .

Location to city garage parking

Nothing to dislike was a very nice stay

nothing

everything

Very clean and the staff were very friendly and helpful. A breakfast box was provided when we left (flight too early for the restaurant) and it was excellent.

Some of the sports facilities were at an extra cost. The room was not as large as I expected and the clear glass bathroom door was a little bit too novel.

comfortable bed

how they took two payments out of my account and a week later still not there