I LOVE this place, I have a BTL in Enfield so I stay here when I have matters to attend to, the staff are friendly and chatty, the hotel is cool with a nice airy feel, The rooms are nice a modern, the gym and pool are EASY ACCESS which is great and are nicely appointed. Some ducks sometimes sit on the wall outside the gym. A nice touch, I don't know if the hotel pay them. The FOOOOOOD is excellent the breakfast is just the best, a huge array right there in buffet format. I LOVE THE BREAKFAST, I generally fuel up then work all day, so I'll say it again I LOVE THE BREAKFAST

the ULEZ charge creeping every closer. NOT the hotel's fault.

Large family room and very clean

Room was very hazardous for a family room for small children full of sharp edges and small spaces beside beds a kid could fall down. Room especially bathroom was very old and needing some revamping . Brekkie was pretty poor quality

Clean hotel with friendly helpful staff. Quiet area at night, good site for motorway and onward to other locations.

The breakfast was good.

BAR LADY ON SATURDAY NIGHT WAS EXCELLANT NEVER STOPPED UNLOKE THE MANAGER THAT SPENT MORE TIME ON HIS PHONE BEHND THE BAR THAN SERVING

Location. Staff friendly.

Looks tired. Hair dryer wasn't working properly and safe in the room was broken. Despite asking numerous times about the safe it was never fixed. Reception told me housekeeping would bring a new hair dryer but this didn't happen either.

Super clean Great pool + Comfy beds Nice carpet and furniture Good food Free parking

Needs kerb appeal Outside the entrance flowers. Lighting Very cold in the bar/eating area Not sure if the grill area is open to public Private party ?

Family Room was great clean and very big Breakfast was good many things to choose from Staff where very pleasant and friendly The toilets where very clean Last but not least swimming pool was a bonus would stay here again.

Every time turned tap on smelt sewers toilet was blocked all night was told breakfast was included at 239 quid so it should be got down with 3 kids under 6 to be told it wasn’t included Staff were rude I’d never recommend anyone stay here

Very well presented, great location and facilities

We love staying here very comfortable and friendly staff

n/a

Extremely rude staff on the day and my phone call was cut off when I asked to speak with a manager on duty. until I called back several times.

Easy parking, clean and comfy rooms

Expensive food

The room was in a quiet location

The noise of the door to the room closing. Quite loud. Could hear other doors closing. The bathroom door had a squeak and stopped when opened too close to the toilet. A design fault.

Lovely friendly staff nice location clean

Bit pricey

Location just off M25 perfect

Undergoing renovations that I didn’t know about

The toilet was not flushing

Really appreciated being able to check-in early. Helpful friendly reception staff as were all the staff. Comfortable, spacious bedroom. Good breakfast, lots of choice. Nice hotel grounds.

The lighting in both the main bedroom and bathroom was very dull

They left a brownie with a cute birthday note & a jar of jelly beans as the room was booked for my partners birthday. The facilities were very clean,definitely enjoyed our stay.

The pool closed to early would of loved to enjoy the pool later into the evening.

The room was clean and the reception area nice and cool

Having to pay for parking. I think if you are paying to stay overnight then that should including parking.Also the room was much too hot that I only had about 3 hours sleep each night. I contacted reception twice, once on the phone and once in person.

Staff were all super friendly and couldn't do more to accommodate us, rooms and bathrooms were spotless and the communal facilities were more than we needed. Thank you all for a great stay

Nothing