We arrived early in the morning. Staff accommodated us and allowed us to have early checked in. Excellent. We don't need to carry our bags with us. Clean toilet.

It's best if customers are allowed to adjust the AC instead of keep ringing the reception.

Location was perfect for exploring city and surrounding areas. We could walk to Captial Theatre, City, Opera House, Darling Harbour, ICC, China Town. Public Transport was also really accessible from this area.

The carpark was across the road and on the expensive side.

Very handy to world square which is where we parked and close to Capitol theatre

The included breakfast was cold and terrible

Expensive for what it was. Pay a little more get a whole lot more elsewhere.

A cramped rabbit warren of a place.

Location

Access cards did not work for most residents, we all needed to keep getting them recoded daily. On arrival to room, a warning sign that I may be liable for fire brigade if sensitive hotel alarms were triggered….. was stated on sign, advised by sign to not use deodorant, or any other aerosol (perfume….) in room Was constantly on edge about triggering the alarm by having shower in the bathroom which had no active ventilation though was also stated on sign as a trigger for the alarm…..

The room and the bed very comfortable. Close to the public transports Good breakfast, full English breakfast and other nice goodies Lovely area very lively! Staffs excellent, very polite and helpful

Honestly there was nothing I didn’t like

Location was convenient. It was clean and bathroom modern

The triple room had no room to move or put luggage. The noise from the pub - music till late then bottles rattling like they were sorting them at 4am - wasn’t good for restful nights sleep.

The location is very good because it is close to metro stations and supermarket. it is very convenient.

There is no way to improve this, but it was noisy at night time because there are some night clubs right next to the hotel.