Comfortable and clean rooms. A great bed & good size pillows for mine. They are usually too big & fluffy for me, but these were great. Plenty of room. A Comfortable Lounge Chair with a footrest, a table with 2 chairs (not always the case in many places I have stayed). A great view. I had to check out for a day, to visit family in Penrith for the night. I am to check back in for the next night. The Concierge was gracious enough to allow me to leave two bags for safe keeping, until my return. This was extremely helpful to me. Thank you.

The glass screen in the shower could be a little longer, to prevent water spraying onto the floor. I had a meal in the bar just off the foyer. I ordered a Chicken Caesar Salad, but got a Chicken Schnitzel and chips. I didn't comment as the chicken looked great, and it really was. Not on my Dietitian's list of things I should eat, but I indulged anyway.

Location Pool

Didn’t provide plant based milk as requested and agreed to by Mercure Dusty room Glass door on bathroom

Location

Nothing

Location

Food was poor mould in the shower

Room was excellent, breakfast was delicious and the location was perfect for taking the train to other parts of the city.

Pillow service phone was never answered throughout my entire stay.

Central and with all amenities

No lift access to pool

Fantastic location and pleasant rooms !!!

Staff were always really busy

Die zentrale Lage, von hier war alles mit kurzen Wegen verbunden: Busse, U-Bahnen Straßenbahnen und Züge. Auch das Frühstück war sehr reichhaltig und damit sehr gut. Wir hatten ein Eckzimmer Deluxe Kingsize, mit tollem Ausblick auf die Stadt.