駅が近いのがよい。ドリンクサービスや朝食の内容は良い。

コンビニは近くにあるのに、イベントなどがあるとコンビニが大混雑。コンビニは空いているときに行った方が良い。部屋がすごく狭い。

交通の便が良かった

特になし

Location was great, just opposite the train station. Less than 30mins walk to Zenko-Ji temple.

Room is really quite small, don't carry a big luggage.

Location was superb

Bathroom was far from clean.

Location in relation to bus and railway stations. Extremely helpful and friendly staff.

Escalator leading to the teception desk has not been repaired. Not easy to lug luggage up the stairs.

literally across the road from Nagano station.

The rooms could be a little cleaner, but they weren’t bad.

it was very close to the train station and restaurants

desperately needs a refit - very old and dated. My room was very small and I could hear anytime someone opened or closed a door to other rooms (which happened a lot) the price was as expensive as a hotel I stayed at in Tokyo that was far better! so was not good value at all. I stayed here in winter and there was a cold draft coming through the window frame - when I mentioned this to the front desk they told me to crank up the heater and offered me an extra blanket or portable heater. looking on the bright side, the room wasn’t stuffy at least… I found hair in the shower from someone else which is probably because the bathroom was so tiny it would be hard to get in there to clean it well. I hate those little bathroom boxes they often have in older Japanese hotels. Overall I did not enjoy my time in this hotel and was glad to only stay one night.

Location is just opposite train/bus station, excellent for travellers with no car, excellent for travellers catching bus to ski resorts that need overnight stay. Can catch bus to see Snow Monkeys from across the road instead of doing organised tour which is obviously much cheaper option. Appropriate size room for price Coffee and tea making facilities in room Also able to walk to temple from location. Able to store luggage Good value for money

Nothing to complain about