the staff and activities

wifi very bad

Well prepared and good options

Breakfast could have been hot rather than cold. The room was ok needed some attention, so we got an upgrade.

There weren't enough towels daily and tea and coffee facilities in the room.

The place is nice

Every thing

Breakfast was Splendid...a huge variety..

The wiffi is slow

Great location very near to the airport, restaurants and other shopping. The hotel serves a hearty and tasty breakfast. The rooms are neat and tidy and the outside surroundings such as pool area are are beautiful and well kept. The shining Star of the hotel is the staff. Everyone is friendly and helpful. Highly recommended!

If I had a complaint it would be that the Wi-Fi is not strong enough to reach the rooms.

The breakfast was delicious. The location is great!

N/A

customer service was good

same breakfast every day

The surrounding and location was great

-Firstly the front desk/reception had no courtesy of customer relations. -The indian guy was busy on his phone no courtesy at all, no wonder his staff behave the same. -The shower rooms needs a bit of attention with cleanliness- black mould all round rhe corners -Lastly their breakfast reminded me of those boarding sch days. Its a hotel persay, I mean something need to b done. You need to raise yr standards plse

close location to airport, well priced for both accommodation and food. staff very helpful & friendly.

whilst wifi was available, the internet speeds were very slow (<1Mb),

Nothing

The so called manager was very rude. The service left a lot to be desired. Bed linen and towels were filthy. Basic stuff like toilet paper was missing in the room, had to ask at least 3 times. The food was awful. The advert on booking.com was very misleading. There are no rooms available upstairs, this place is still a construction site. Very disappointed with the lack of service!

It was spacious

The drainage was poor and the water was cold.

Very little

Staff attitude was poor, all seemed perpetually confused. Felix was understanding however. Not clean - dirty, stained sheets with bugs in them, we slept in sleeping bags. Room layout was strange, beds and art on wall was still wrapped in plastic. Bathroom was unusually large and empty. View of the parking lot. Poor attention to detail. Forgot to pick us up from airport, we were without a working SIM card, in a strange country, in the middle of the night, for over 2 hours and finally after contacting them it took over an hour to get back to the hotel for some reason. We asked if they would pay for our taxi back to airport the next day for compensation and they refused.

Lovely hotel. Clean and room was really spacious. Good air con and great shower and bathroom area. Nice pool and lovely staff. Was happy with my one night stay here :)

Only thing I didn’t like was the bed. Was really hard and felt like I was sleeping on the ground.