My main issue was that the images of the hotel online felt misleading and therefore the rooms were disappointing. Neither my room or the rooms booked by my family members looked like the advertised images. Rooms were very small with little space for baggage. All rooms had dark/black carpets, and no wood floors as in the images. My family members paid for a traditional Japanese style room but their room did not differ from my standard room at all. This said, they werent bad rooms and wouldn't have been a problem with them if the online images had been more reflective of what the rooms looked like in person. The only other issue was that there were no reception staff at night. Otherwise the hotel staff were great, the breakfast was good and bathroom area of the hotel room was nice.

everything was very clean and tidy. lovely hotel

Our stay was overall great; the room was slightly bigger than expected, especially the toilette. We loved the bed and the room set up! Just a bit disappointed about the western breakfast but definitely a place we would go back

this is the third time I stayed at Rakuro, the location is just perfect, abit away from the busy, but very easy accessible ( just 2 station to Shijo) and 20 mins taxi take off from Kyoto station to the hotel. The environment, taste and style is modern and clean. the concept about plants echoes with the room as well. also hv self laundry service.

Generally a pleasent stay at Rakuro. Service staff was very helpful in helping to call clinics, hospitals and even drug stores when my son was feeling unwell. Thumbs up for that. Location was fantastic too. Buses that goes to the tourist attractions, train station was just 2mins walk away and walking distance to a local supermarket, combinis and eateries.

RAKURO offers a unique reformed traditional Japanese tatami-style rooms by raising the sleeping area higher. The room is spacious and impeccable. Separating the bathroom from the bedroom is also rarely seen. The hotel’s lounge is its highlight that offers herbal tea, sofas and a round-shaped window to see the outside alley. RAKURO’s architectural style embodies the vibes of Kyoto - a perfect blending of the modern minimalism and the traditional Japanese. It’s also conveniently located with the imperial garden across the street and a subway station just by the corner.

The facilities and staff at the hotel were great. However, the in room WiFi signal was weak during our stay and there were sticky brown stains all over the carpet in our room. The property and room were also very hot and stuffy and we could not adjust the thermostat. Had to keep the windows open.

We enjoyed our stay at Rakuro Kyoto. It was quiet and peaceful and had a very nice vibe. The rooms were on the smaller side, but had great amenities. The bathroom was clean and modern, but we hadn’t realised that we had booked a room with a private bathroom external to the room itself - that took a bit of getting used to, but was really fine. The hotel has a very beautiful guest lounge and botanical lab which was the highlight of our stay.