Hotel staff friendly and helpful! Nice clean hotel rooms were nice, beds comfortable. Would definitely stay here again. Close to everywhere we wanted to go

First time staying here. Nice and clean and Joy at the front desk was very friendly and helpful. We will definately be ciming again

Mostly very good however, industry wide, the beds are to high and the chairs to low, especially for children and elderly.

Will return Perfect stay

Great a place we stay every time we come to Iowa City.

Nice location and very nice and clean property

Nice and quiet. Friendly staff.

Our stay was good. The street leading into the motel could have been cleared of snow better but it is winter in Iowa. We had to cut the stay short as an ice storm was headed our way but the motel was very understanding about everything. We had a little trouble with the tv but a young man from the front desk came up and helped get thing straightened out.

Great check in. Clean rooms and great breakfast.

Very Friendly staff clean within walking distance of shopping

The morning staff was incredible. The night staff was absolutely horrid. Half of the time, there was not anyone at the front desk for requests, check-in, or just general inquiries. On Christmas night, there was not an attendant at the front desk. Instead, there was instructions to dial a specific number. Once I called this number, I asked for a baby crib as I have 6-month old baby that needed a place to sleep. They told me that they only had 1 crib and that it was in use? Earlier in the morning, I verified with the morning staff that there was no children needing a crib in the hotel as I would have my baby with me later that evening. The night attendant was offsite and did not want to do his job and service the customer. The night before, I was told that the staff could not give out extra pillows. The night attendant shared that there was only 4 rooms being utilized that night. So why could they not give us any extra pillows? Apparently, there is a “policy” that states that a bed cannot have more than 4 pillows per bed. The pillows were flat hence why we needed more on top of having kids with us. Much higher rated and well-renowned hotels give out extra pillows, but the best western plus cannot? It appeared that the attendant was more interested in not doing their work rather than helping the customer, again. I will never stay here again and will not recommend.

Staff was very friendly and very clean.

Rooms clean, friendly staff!

Everything. Dirty rooms, soiled bedding, very unprofessional staff.

Person on duty during the evening was extremely rude.

Room was clean and comfortable

BWCoralville is a new, clean and well-maintained property that is very easily accessible to many dining and shopping options.

This hotel is easy to get to from the interstate. Only minutes from shopping and eating. 5 minutes to college. Hotel clean and spacious. Newer. Staff very nice and helpful. Breakfast adequate. Was pleased

Large room. New hotel. Very nice

Everything was spotless, room was nice and the bed was comfortable. The shower door would not stay closed and breakfast did not start at the time advertised for a weekday.

Very nice place

Nice and friendly!

It was nice even though we had a couple of hiccups along the way. The staff was very friendly and helpful!

Breakfast was late, cold and not up to BW standard.

I didn't like "FOX" news being on in the dining area. I wonder if the owner is a Trump supporter, that will definitely cause me to book elsewhere. I don't like being subjected to political garbage on television. They should have put on CBS Morning Show or some other "neutral" viewing. Someone should be at the front desk at all times too. When I checked out I had to leave the room keys on the front counter because no one was there. On the "positive side", the hotel overall was in very good condition and the front desk person was very pleasant when checking in. The breakfast provided was awesome, they used china in dining room and offered paper goods as well. Very good coffee!

Only there for one night. Very convenient stopover. Front desk was very friendly and professional. Room and property very clean.

The hotel is super clean , newly renovated, fancy, spacious rooms , excellent service and I strongly recommend it 👍👍👍

Very nice, large room, comfortable, updated. The check in person should smile and be friendly.

THE DESK LADY WAS VERRY HELPFUL AT CHECKIN

The streaming on the Tv was very glichy. Had to switch channels to find ones that came in clear.

Nice place to stay. Reasonable price and beautiful rooms. Breakfast was wonderful. I will definitely stay here again.

My stay was surprisingly awesome. Very clean, cozy, and quiet.