A big room, good breakfast, amazing spa.

There are no places to have a nice walk in the evening outside hotel. I also wanted to buy different kind of massages during my stay. I wrote to hotel through booking and through the official site that I want to book them a month in advance. They ignored me completely. When I arrived, surprise! No massages available, everything is booked for my days. It was very disappointing.

great 4* SPA hotel, set amid a forested slope of the Vitosha mountain, with a beautiful courtyard and SPA centre with a generous swimming pool; clean, large enough room, kind staff, great buffet breakfast; free private parking and wi-fi;

close to the ring road, away from Sofia;

Great SPA hotel for the price paid; 14 m swimming pool; many, mostly working, saunas; food breakfast; free wi-fi & parking; helpful staff;

clogged shower drain, both in the room and in the SPA Center; pool closes too early, at 20.00; broken tiles on the bottom of the pool; breakfast not served on the 1st of January; away from downtown;

It had a nice garden nearby and a spa center

The garden was unkempt and the pool outside was freezing cold. The indoor pool was under maintenance. The property was located near a petrol station and the wind would blow fumes towards the property and I could smell it from my room They gave me a different room from the one I booked: their worst room- smaller and very dark north facing. There was no one to help me with my suitcase- to take it out of the car and up some steps. The receptionist declared that I didn’t need help as I was on the ground floor! So it was up to him to decide for me! Very poor service. There was no coffee machine in the room like in some of the other rooms and the kettle was disgustingly filthy. I had to complain. The kettle was changed but the coffee machine never materialized. I had to borrow from another room where my friend was staying. Cleaning the room is not done at a good standard. Cobwebs everywhere on the balcony. I think this property is being neglected.

During our recent stay at Tsarsko Selo, I was thoroughly impressed by its magnificent location. Nestled amidst lush woods, the serenity and tranquility the surroundings provided were truly unparalleled. The cleanliness of the hotel was evident from the moment we stepped in. The beds were comfortable, ensuring a good night's rest. The daily change of towels was a thoughtful touch. One of the highlights of our stay was undoubtedly the pool. Coupled with the spa, it offered the perfect escape after a day of exploring. To top it off, the breakfast was delightful, featuring a good variety of choices that catered to different tastes. For those seeking a blend of nature and luxury, this hotel ticks all the boxes. Highly recommended!

ALL WENT WELL BREAKFAST DINNER DRINKS ETC

NOTHING

environment, spa, breakfast,

Nothing to be mentioned.

Room size, breakfast, spa area.

The gym is very small