Great stay at The General Kyoto - an easy 15 minute walk to a great dining/restaurant area and the Gion District. Clean, comfortable, well-appointed room and a nice bonus of a Lounge with free (!) drinks and snacks during the day and cocktails, snacks & desserts at night.

I found the beds to be too firm, but have found that it is common in Japanese hotels.

Excellent hotel. Highly recommend.

Great property.

Wow wow wow! Above our expectations! The most enjoyable part of the stay is the free afternoon tea time and lounge hours. They offer many options including the "coolish" drinkable ice cream! That was an ace for our kids and us 🤗 the staff here are so friendly and patient. We in general think that Japanese are not that friendly to visitors, but the hotel staff here were very different. They sure know what customers want. We also enjoyed so much about our room. There are many details impressed us. They offered kids slippers which we have never seen before. The location is super convenient and we can walk to almost anywhere.

The staff members were super helpful and friendly. I need to get a taxi at 5:10am and they reserved one for me. I liked their lounge with complimentary snacks and drinks. The room was so clean and beautifully decorated.

new property in a nice neighborhood near the subways and main street

the rooms were much larger than any others we stayed at in Japan, very clean and spacious. the location was great for restaurants and close to the Nishiki Market. staff were great, friendly and very helpful. Would recommend this hotel to anyone travelling to Kyoto.