Sorry nothing

They don’t come to clean the room served times we call them to clean room, ask towels also ask soaps several times Staff is non cooperative. Also lifts are so slow

מיקום מצויין ונוח

חדרים ישנים חלונות לא נסגרים הריצוף רוקד האמבטיה על הפנים דלת הכניסה כל אורח יכול לפתוח לא ננעלת

In the past 18 months, I've stayed at this hotel for 7 weeks (not a typo) for work. This time was a very disappointing stay.

The hotel is having renovations, which is fine. I have no problem with that. The new lobby looks great. However, there was dust coming through the ventilation system from the construction (not desert sand). The dust was all over the furniture and the floors when I arrived. The next morning, I alerted the staff and ask if they could clean the floors and maybe add a filter to the vents. The person at the desk said he would alert housekeeping. When I returned from work that night, the bed was made but the floors still had dust, enough to turn my socks brown. There was no indication they tried to clean the floor. I asked again the next day, same result. I asked again the third day, stating I asked the two previous days. They never cleaned the floors. In all my previous stays, the staff was always very nice and did a good job cleaning the rooms.

initially everything seemed to be going well. It's not a very clean hotel, but I chose it because of the location and because of the slightly lower than average price. I didn't expect to find the gold but I was very disappointed because I had to pay around 200 euros more than the cost written on the booking. they told me that the currency etc. had changed, but in reality the price on booking has never changed that much. so this already made me understand that the hotel is just trying to steal your money. The room was reasonably clean but being undemanding it didn't particularly bother me. Unfortunately there is a problem with the hot water, 10 out of 12 days we found ourselves having to wash with cold water and unfortunately they often forgot to bring us towels. we even asked for them 3 times in the same day and were ignored. The hotel has an excellent location, an excellent view but unfortunately it still has many shortcomings and shortcomings also in terms of staff. they are nice but not good at what they do. We weren't even told that the rooftop pool was closed. I really recommend taking a look before booking... you can overlook many things but I didn't agree to pay 200 euros more for no reason. also it must be said that they never answer the phone or emails. I tried to contact them for a whole month before the stay without ever receiving a response

The property is not a hotel, it is appartments, which have been opened as a hotel, without any refurbishment. It is tired and run down

A better hotel, that is a hotel not a hostel

Nothing

Everything

MANQUE DE DECORATION DANS LA CHAMBRE

كل شي

لاشي

Lokacija.

Osobolje,vrlo ne profisionlna pristupaju poslu i gostima,soba nije bila cista,nije bio redovno peskira,dugo se ceka roomservis..

prime lovation, buffet was very good

Everything was very good I like the place I will visit again special thanks to amaila and nihad

I enjoyed my stay thanks to Sathish nihad and amaila

Special thanks to reception team and housekeeping all are very good Anshuman Priyanka amaila ramesh everyone is very nice

I really like staying here in Emirates grand. From the concierge to reception they are really nice and professional

Rooms are nice and clean

Receipition is not welcoming at all and he is always not smiling and whenever u told him booking.com he got upset

service was excellent, especially staff members at the hotel buffet breakfast where your need was anticipated they cleared the plates efficiently ( Raju devika and chef) i appreciated hk team on time there were cleaning my room thanks everyone again i will visit the hotel

Staff is really helpful . Specially the cleaning room cleaning staff

Great Location, and has great staff. The Front office/reception was very helpful and corporative. Stayed here before and will always use Emirates Grand as my stop in Dubai.

I like to stay at this property because the staff is so friendly thanks to reception team Amaila Kim sathish Nalaka and anshuman and thanks to housekeeping team paras fermando pasupati and team

The staff and service levels were outstanding. The house keeping team led by Mr.Paras abely helped by Mr.Padam and Mr.Tekandra were both repostive and quick to turn around my room every day. The breakfast was always fresh and plentiful both in variety and authenticity.Chef Jobin and Mgr.Raju were well helped by either Ms. Davika and Ms.Ganga, both who served with a warm heart and ready smiles. All in all it was a great stay .I gladly extended for another 7 nights . The room upgrade was also very well received. I highly recommend it and will be back again soon.

The heat of Dubai was oppressive but the AC of the hotel delt with that. They are undergoing some renovations, like all good hotels post covid but this did not affect us on the upper floors.

I came here often the environment is very nice staff is so hard working and friendly Thanks to Amaila, Kim, Nalaka and sathish

very nice experience and reception team is very good i like the place i will come again

very good view from the room best staff from the front desk and housekeeping I would like to thanks front desk staff Alfran who is doing very good job at his work and also like to mention MS.Maya front office manager from housekeeping I would like to thanks to Fernando,pasupati,Abdul,thati and there in-charge Mr.Paras well done guys

best place to stay in dubai

Excellent House keeping staff Mr. Sajidur Rahman & Mr. Fernando Padam, Mt. Paras, Mr. Savej. Were very help full.

All was perfect 🥰

Check in process is smooth by Mr.Ramesh at Reception so professional and room is good, thank you, if we come back to dubai definitely will choose Emirates grand to stay in future thank you Ramesh,

good hotel staff is very nice especially housekeeping and recpaction housekeeping padam and recpaction alfarn and sathish and security aisha

housekeeping and fornt office team is very good especially alfran ,sathish and housekeeping in charge paras also security Aisha

Thank you Ramesh at the reception

i want to thank KIMBERLY from reception team she is really professional and knows how to satisfy the guests,

Everything was good