it was nice and a different experience for my Birthday and Me and My Husbands Love ❤️ Story Of Life.

It Was A Nice Location and Beautiful

the art and design were beautiful

the service was so terrible, we won’t return or recommend this hotel to anyone we know

everything

none

stunning property. stellar service. ann my axing location. exceptional food

loved everything

decor

unnecessarily expensive for regular items

Location was right on the beach but a little further North than we anticipated meaning either a longish walk or bus/ taxi ride to the more vibrant South Beach. Interior design was lovely. Staff were incredibly helpful and charming. Suite was gorgeous.

WiFi was very poor in places and whilst the staff gave us a second sign in, this was the poorest wifi I’ve had in a premium hotel in over 8 years. The afternoon live music was immediately directly beneath our balcony and whilst at ground level it sounded great, once distorted by the buildings by the time it got to our floor it was amplified and distorted enough to drive us indoors. The no-shorts dress code for the main bar in the evening was ridiculous and made us not spend our money there.

The room was small for the price and absolutely everything, and I think the air we were breathing on the property, I paid for. Everything was grossly overpriced and not worth it at all. The food was subpar at best.

location deocoratation of hotel proximity to beach bar and restaurant lifts balcony view bathroom layout of room friendly staff

had to remind front desk about housekeeping (on one occasion our room was not cleaned). Toilet roll absent. didn’t top up toiletries on a daily basis (soap bars, cotton Porter not available at check out from room to reception.

Beautiful hotel. Rooms very elegant and comfortable. Pool and beach availability and access where amazing.

Pool side and beach side food and drinks delivery needs some polishing.

Location

I don’t know where to start but the restaurant Pao should be avoided at almost any cost. Insanely poor menu and seriously over priced (which would be fine if the quality wasn’t so subpar). The service at the pool will not open before noon and they close at 4.30 pm in the afternoon, absolutely ridiculous for a hotel claiming to have the standard that Fao does. will not stay at Fao ever again.

outdoor coffee tables need a facelift :)