not much really.

bathrooms were dirty. toiletries were not provided. TV was not working. Parking was horrible. Beds were not made. room was too tiny for the money paid. Restaurant was non-functional. Not a place for family with small kids. Location was for ment for young adults or work travel.

I used to like this property a lot earlier but now it has become an absolute mess. Only good thing now is the location that's it!

The management is the worst now! I have lived in Kuval Inn at least 10-12 times earlier and it has always been a pleasant experience but now its absolutely shitty! The new management guy is the rudest and meanest guy you can get. He has a lot of attitude and specially I noticed he has an aversion with people who are coming from outside Maharashtra. Two of my office colleagues came to visit me at my hotel and he did not allow them in the room. Which hotel does not allow guests in normal hours??? If someone's parents or family members are staying then won't he or she be able to meet them? He behaves as if everyone is performing some illegal acts and doing hooliganism! The guy does not have the decency to talk properly and always talks in a very rude and demeaning tone. Very unprofessional attitude! Absolute shitty behavior from the new management and I would recommend no one to visit Kuval Inn now. Another thing I noticed is that they force to make payment in cash and not through card or UPI. Which casts a doubt on the authenticity of their transactions and pricing and they might be fooling people. Extremely disappointing behavior by the current management. There are other much better hotels in the vicinity. There is "Auhtel" just 10 steps away from Kuval Inn which has much spacious rooms, much better staff and comparatively cheaper. i would recommend everyone to choose and go there and never have the option of Kuval Inn for a stay in Baner location now. The previous management was awesome. The food now is also worthless and is not at all edible. This current management, run by two brothers have absolutely messed up this wonderful property!

Better cleaning

Gyser wasn’t working

Good Staff. Cooperative

Nothing as such

Yes it was tasty. Veriety with quantity.

Some customers were unhappy. They should have been attended well.

Nothing much

We paid the advance of 6k online. Then the receptionist collected 1k for early check in We stayed for 3 hours and left. The room stank. Pillows were stinking. Overall terrible experience. Nothing was refunded back. They even claimed we didn't check in!

Room size, cleanliness and location

Charges are high compared to facilities provided. It's more like a service apartment not a hotel.

There was power cut off in the morning and room service didn't get us the requested towels. Also room size here is really small.