We stayed 4 nights at Sowaka and loved the entire time. The staff are incredible. The hotel was comfortable and charming. The included breakfast was over the top wonderful. We did have dinner there.....expensive but worth the show. Great location......easy to walk to most things and close to train stations for others.

Nothing really.

i loved the friendly staff

i got a splinter in my foot walking around since we were not allowed shoes, I almost cried from the pain

the staff and food were amazing. great location.

the picture make it appear that the property has outdoor space buys it’s just pact with as many rooms as possible. other than dining area no other space for guests. rooms face each other can see into other rooms. concierge recommended a restaurant that has a chain location in our county. did not feel like a hotel more like an Airbnb stay.

every thing specially the staff was so kind

loved it all (especially the breakfast)

We only stayed one night and I wish we had more time there! The Japanese garden there is incredible but I do want to point out that you need stay at the first floor in order to have access to the garden. The included dinner is the best fine dinning experience I’ve had in recent years. We loved the tea room in our suite and pulled off a quick tea ceremony right before the checkout in the morning. The location is super convenient and is within walking distance to most of the major tourist sites.

Well, we went in the first week of the new year so the cost is a lot higher.

Beautiful old building renovated in a modern way, top location, mood lightning, very responsive stuff

Paper sliding windows not really gonna save you from cold winds and drafts during winter times. It was warm, even hot in the bedroom, but still- beware of drafts.

unique Japanese style hotel

breakfast option only between Japanese or western. very small portion. noise of the closing / opening stuff door in front of our room

Gorgeous rooms and so comfortable. Staff were wonderful.

One of us is a couple. Our room didn't really have a king bed, so much as it was two twin beds right next to each other. Separate blankets and all that.

nice design, comfy beds and bathrooms nice breakfast great location

staff is a bit stiff and demotivated rooms on ground floor are extremely dark

The look and feel of the place, super authentic. Traditional, stunning looking property with modern touch and comfort

Beautiful hotel in Kyoto. Kind and caring staff. Elegant style balancing Kyoto history and modern amenities. Would definitely stay again!

Nothing

if we could give more then 10/10 we would this hotel is way better the. any other luxury hote in Japan more the hoshinoya more the the four seasons . they think of any defile you could ever think . sho ikon is the best hote worker we ever meet he gives the best hospitality we ever meet stop looking other hotels in Kyoto because you won’t find better than this

The property itself is beautiful. The old building is beautifully preserved while spaces like the bathroom is very contemporary and modern. It’s also in an amazing location and access is easy. Complimentary champagne at checkin.

No room service. Couldn’t get a cab for us during rush hour. Recommended a chain restaurant to us for dinner even though they are supposed to be a luxury hotel. Check in and checkout took way too long after a long day of traveling. The champagne was a nice gesture but the whole process was excessive because I just wanted to put my bag down and relax. Couldn’t get a seat at the restaurant even though we were staying there. Paid for a massage but it was horrible and expensive. Also strange things like, I wanted to call the front desk but I pressed every number and I couldn’t do it so I had to go up front. The restaurant is open but bar was closed due to covid. Bed is uncomfortable. Wifi was slow.