Tsokkos Protaras Beach Hotel

Swimming pool area, cypress coffee in the lobby, meal area…

Overall not the newest one, but OK

Pool, sun-beds, distance to the beach, near supermarket, lobby, Cypress coffee in the lobby, place where to put luggage for last day, food.

Overall not new object, but it is visible that was refurbished.

Comfortable beds Close to the beach Close to the main strip, but not in the noisy area Good variety of food

Cleaners need training in bed making, bottle sheets never change or are made. 328 fly issue in the bathroom wall, corner by the bath

The bacon at breakfast was disgusting and cheap. No meat only fat. The rest of the breakfast was fine.

The wine served in all inclusive was revolting. I live in Cyprus and drink Cyprus wine but this wine was undrinkable. The all inclusive drinks were very poor - they had some cocktails available but when I asked for a cosmopolitan they said no - even though they had the ingredients! The reception staff were not friendly and quite unhelpful. We reported an issue that the cleaners cupboard next to us was banging all night as there was no door handle to close it. The staff said they would attend to it immediately and it was not dealt with. We had a tiny balcony in our first room - too small for 2 to sit on so asked to be moved. Some days lifts were out of order which we again reported to reception and when they did work they were antiquated and shared between guests and staff. The staff arriving and leaving the hotel were very loud and we were woken up daily by the cleaners shouting along corridors to each other just before 7am. Parts of the hotel are quite old and need upgraded. The entertainment provided was quite poor also so we ended up going out at night or sitting on balcony with drinks bought elsewhere!