Jacuzzi was not working although they advertised as having one. Seems like rooms are time shares and ours was had not been upgraded in a long time. The buildings are confusing, especially at night. Need better signage.

our favoriate place in PV. gorgious grounds. heated pool. nice tenis courts. no resort fees.

place has a rip off company. royal vacations. selling time share points. our 90 min presenation went on for 2 1/2 hrs before we walked out. we never got our gift for listening to a stupid sales pitch. the next day when we asked Igor about our insentive gift he gave us the bums rush. beware!!!

The place is very nice, near the beach and numerous of pools. You can see the best sunset from there. The restaurant is pretty good.

The photo of the Room make you feel it's super big and modern which is not. We were a bit disapointed by that, Room is pretty small and old. But its clean!

The grounds were very well-kept and comfortable, they felt so remote, but just outside the gates was a bustling city.

Some amenities didn't work very well, like the air conditioning in the main bedroom. Some of the apartment was dated/breaking.

The Los Tules property was nice, very big and close to the ocean. There were lots of sidewalks, trees, felt like being in a park. My room was the smallest, but there are lots of larger units that looked great.

The room I booked was a disappointment. Very small, dark, with no view. I had to contact the "owner" to get problems resolved. The staff need owners permission to do anything. The staff were good once the owner agreed to get issues resolved. Would not book this room again.

The whole place is really beautiful and makes you feel super relaxed

The staff is kind of rude, slow, not very helpful.

Beautiful extensive grounds and great location.

the room was ok, the dishes a little shabby and the way towels are restricted is interesting and inconvenient. I made reservations for three (my sisters and I); we had to ask for a third towel and the beach towels must be checked out with a deposit.

I liked the location. Several pools to choose from. Beach well kept. Restaurant food was good and a reasonable price.

The bed was REALLY bad, super hard and makes noise when you move...cheap!!! I had to make a cushion from the pillows on the other bed so I could get some sleep! The top bedcover also terrible & cheap! I had no hot or warm water first night... Cold shower, not nice! No facecloth to wash with! The second day the flush didn't work properly! It would be appropriate to have at least one bottle of water per person on arrival/ in room. A map of the property showing restaurant, pool and office would be super helpful to have in the room or at least posted at each building! Need signage - building numbers are hard to find unless you walk right up to the front. Should have directional signs for the office. If you ever paint, consider different colors for each building. Staff need to wear their masks covering their mouth AND nose, super important!!!! No elevators - glad I was only on the second floor.