Characterful and decor had nice styling (if that old world colonial hangover vibe is your thing), but my biggest like is the location.

Firstly there’s a major construction site right next to the building which isn’t communicated, nor are any allowances made for the hard construction work noise. Secondly, and this is a major problem, the rooms are abysmally small. No where to open a suitcase. Barely any room to store or hang clothes. A tiny table and heavy, clumsy chair are jammed up against the bed. The bathroom too is cramped. I asked to upgrade but was flatly denied. Thirdly, as a guest with no Marriott status, I was treated to plenty of subtle reminders. The hotel is keen to lavish perks at members (and be very vocal about it) with spaces for breakfast screened off leaving lowly guests like myself given the choice of one small dark room and a few tables to sit at. The breakfast menu gets restrictive and repetitive after a few days. Additionally there’s no open social space to relax or work. I fully appreciate that the hotel rewards loyalty, but it seems Marriott has lost sight of how to recruit loyalty, and make new guests like myself feel just as welcomed and valued. In that respect the hotel failed dreadfully and I found the entire hotel stay experience to be dark, cramped, uptight and frankly unwelcoming.

Location and Breakfast

The Room was very small in according to the price

Breakfast was excellent. The whole experience was fabulous.

We enjoyed everything about our stay.

Great hotel with gorgeous theme through out in a great location in walking distance to a lot of the major sights. All the reception staff was extraordinary friendly and helpful. We would definitely stay here again.

Breakfast service could use some improvements. The food was very good, but it took too long to arrive (we had to wait up to an hour for our orders to arrive) and one day I specifically asked for eggs first and pancakes second and it arrived the other way arround. Also pool area could maybe use some greenery or other decor to make it a bit more cozy.

It had character and was nicely furnished.

The bedroom was very small

Really nicely designed, in a super comfortable location, welcoming staff and a lot of perks.

Not much to not like honestly. Maybe only downside is the rooms are small if you have quite a few luggage with you.

The staff were absolutely lovely. Every person I interacted with was exceptionally friendly and helpful.

The hotel is more style than substance. There is far too much furniture in the small bedroom which makes it difficult to move around without bashing into things. I am not a particularly large person but I ended up with bruises all up my legs from trying to walk past the bed to the bathroom and hitting the TV cabinet every time as there was less than 40cm between the two. Also, the reception is decorated with furniture that cannot be sat on, so when waiting for taxis to arrive etc, there is nowhere to sit down. This proved difficult for one of my colleagues that suffers from back problems.

Beautiful old heritage building recently refurbished and full of fascinating artefacts. Very quiet and comfortable in my room. Loved the breakfast and the kindness and attentiveness of the staff.

The management need to figure out their eco credentials. Towels were washed every single use, which is a waste of energy and no option to retain them. All lights on in the room all day after cleaning.. and aircon full blast. Glass bottles for juice at breakfast are recycled not washed. Simple things could help make contribution to helping reduce impact on climate.. and finally the chairs in the lobby are a bit style over substance. They are arranged like a kid has been playing buses with the parent’s chairs and you can’t actually sit on them.. so there is nowhere to rest in the lobby area. Which is just odd