Welcoming

Nothing

Location

It was dirty even on the passages to the sitting room The room had hairs The shower was very filthy i even reported to the staff one came only to take photos Nothing was done Up until i go down to inquire again because i couldn’t take a shower. They showed me another room which was not cleaned again mxm

Non

Aircon was not working cleanliness also wasn't good

Nothing

False advertising,no free shuttle as advertised. Had to pay a key deposit,or they refuse to give key to your room. Wifi was cut off after the first night's visit. Airconditioning does not work,had to fix broken toilet myself. The blanket on the bed was extremely dirty,as well as the chair in the room. No coffee or kettle available in rooms,not even a glass for water. Noisy,people going up and down stairs until late at night and talking extremely loudly. Would give a 0 rating if I could

not enough soap. too much noise. the blankets not enough. the amount I was too much.

almost everything

The service

Nothing

Nothing at all

What is on the website site is not what you get. No WiFi, dirty rooms, cockroaches, you have to beg for everything (towels, soap, wifi etc) they have no customer service whatsoever... they don't even have an ironing board and can't even assist even when you offer to pay for the service. They asked me to walk to the hotel next door to iron. The staff are very unbothered.. TV had only one damn channel showing some shows in one of the south african languages suffice to say, if you don't know the language, forget about TV (and given the WiFi was unstable in the rooms, you can't access anything on your phone/laptops as well) I also didn't like the fact that the site says I can pay upon arrival but they decided to deduct money from my card eve before I arrived. Anyway I counted it as a loss and switched hotels after the 2nd day. Southafrica is generally having loadshedding, so for the 2 nights at this hotel, power was cut off at 10pm. Unfortunately the hotel has no generators.

My stay at Tudor House Hotel was excellent.

I liked everything

That the aircorn was working and nothing was stolen.

The rooms were not clean enough, there were cockroachs everywhere, people smoking next to my door, staff making noises on the hallway. I need to go to the reception everytime in need towels from the 2nd floor with stairs since they don't have lifts.

clean

the towels were not there 💔

nothing

I was given a smelly room with mold and there was no microwave. I booked two rooms and the rooms they gave me were far from each other. I got the towels the next day for the other room.

The reception, parking for my motorbike, blankets and a fascinating door locking system.

I loved everything.

Rooms are very clean

There is no Kettle in the rooms, no cups, no spoons if we want to eat, no towels

What I perceive there was something i wasn't expect it through the pics ... No microwave, No Personal iron, no coffee or tea available in the room.. Nah I did expect such service I'm so disappointed plz up ur game guys coz as client we want what is gud for our money.

No kattle. No coffee. No microwave. No iron yoh ai khona it was bad.

Privacy and the fact that I’ve booked for my parents who are elderly so there was no noise

Found the place not ready when I checked in it was still being cleaned ,bedding dirty and was told to warm up food at the next door hotel as they had no microwave