Everything. Amazing customer service.

the room was very comfortable.

the public rooms felt very cold and not very welcoming

The place is special. AMANDA made us feel special and is very professional and service oriented Will definately stay again and recommend to all. The Continental breakfast was available from 7am right up to lunch hour in the front parlor. Glass of wine on arrival. Fresh fruit, soda and chocolates, in our room. The soda was 2 cans of coke, I suggest offering plain sparkling water as well as many people don't drink sugary sodas. However I am certain if I had asked to swap the drinks it would have been happily done.

Nothing. However, constructive critic: Shower door seal and hand towel rail hanging loose so minor maintenance for this historic mansion. Due to staff shortage from Covid 19 The restaurant trades only 3 nights a week, very limited seating and does not cater paying guests or any room service. On the evening we arrived after travelling all day there was no seating availability and there is no in room dining service at all. However this made us go out and explore the surrounding area and we found lovely little fushion restaurants within 15 or so minutes walk. The bar fridge in the room and our friends room sits directly on the carpet so the door rubs against it to open/ close. If the fridge leaks the lovely carpet would be soiled.

nice and clean with a sweet staff.

They were able to address all my requests to make it a wonderful stay for our 10 year wedding anniversary.

Very little not to like. Excellent experience overall

location and secure parking

odd musty smell throughout

Stunning home, so unique and wonderfully updated. Room was beautiful, comfortable, had nice accessories. The staff (1) were very friendly and helpful. There was basic breakfast to grab in the morning.

Limited staff, had to wait 40 mins to check in as only one person was working and was helping someone else. Restaurant has not reopened since COVID, due to staffing. Parking was $50+

Could have had a more complete and freshly cooked options like freshly brewed coffee , omelettes scrambled or / fried eggs, chicken sausage , etc. would have paid a bit more for the room.

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