close to Arena and cafes

The shower drain was blocked and I needed to unblock it by removing the trap. The previous occupants had wet the bedroom carpet because the shower flooded into the bedroom. The hot water was pathetic. The road noise was high. There was no ironing board.

Location, comfortable beds.

Hot water was non existent. We could not have showers even though we followed the instructions for the hot water system. Left at 8.00 & reception was not open

Location and quiet

No towels had to ask. No spare pillow. No soap in bathroom. Asked for service everyday they didn’t make the bed 1st day or top soap up. Had to ask for towels first day and extra pillow. Serviced room second day made the bed but someone was drinking milk in our room and left it there. Told receptionist and she said was the cleaner and laughed. Stained bedding and towels. Broken window and lights in bathroom.

The motel was convenient for the station, which is why we chose it. The room was clean and comfortable but basic.

The location was not particularly pleasant - busy roads, no interesting shops or cafes nearby.

Great location for attending an event at Wolfbrook Arena.

The room was NOT clean! Cobwebs in kitchen, thick layer of dust on light shade above the bed, mould on net curtains across the sliding door, mould and dirt on shower curtain. This is not a 4-star facility. Payment was taken from our card the day BEFORE we arrived with no notification and they would not refund this and allow us to pay with a different card on arrival and they still have not responded to messages sent via booking.com

Location is great, comfortable beds. Good TV.

The shower needs some work, the base will break soon. Carpark is very tight with small spaces

The location and free shuttle to the railway station was verymuch appreciated.

I was happy with the facilities.

Close proximity to train station and free shuttle bus

Property is a bit run down and needs updating