Right next to the station and conference venue so very convinient

Needs a bit of a makeover in terms of decor and some maintenance, particularly in the bathroom where some parts of the lino were lifting. The shower was also not great ( one of the ones where you pull the stopper up from the tap, but didn't work properly).

Comfortable hotel

Lack of information provided (eg wifi details, breakfast - nothing in the room).

Everything was spotless on arrival

As entered the room, smell of bleach persisted for 2h, had to leave windows open.

Location was perfect, basic room but only needed a space to sleep after a concert.

Shame no facility for breakfast but plenty of places to catch a bite to eat.

Very small rooms, boiling hot

View outside

Noise

Comfortable beds

Hotel was in a poor decorative state and not that clean. Was disappointed given the price paid

Convenient

Nothing

Old fashioned facilities in bedroom

Very welcoming staff

Terrible bed

It was by the station that's what I needed

Would have been good if Comfort Inn did breakfast

I was really impressed with this hotel for the price of it. Location was great, I expected it to be noisy but it wasn't (I did sleep with window closed and was on the 4th floor) and thought it would be hot but it wasn't. Room was small but had everything I needed: little en suite, desk, kettle, bath mat and plenty of towels etc. Shower took a bit of working out but was great once I had. Staff were super helpful and I could leave my luggage whilst I was at my conference. The paid multistorey car park was really secure and the discount for hotel patrons was two thirds. It really was just a 2 minute walk away. The hotel felt really secure too, as a woman travelling alone I felt safe. Even provided decaf coffee sachets. Thank you!

Room was a little tatty. Lift was a little confusing as it's so old school but had character and I was so glad it had one. WiFi when working on my laptop was pretty slow but it was fine for the mobile phone. Mattress a little uneven but I slept fine.

Clean room and bathroom, very nice staff

Really small room

Central. Large bedroom. Clean and tidy.

Our room smelled like cigarette smoke, no air conditioning and was really hot, the lift was horrendous, not comfortable at all. Probably won’t stay again.

Very handy to Birmingham New St Station.