Spacious and a great location! Air conditioning was great.

The hotel location is near JR station that’s very much convenient but if you are going to shopping in Sapporo city, suggest to find a hotel near any bus station that is better you go to shopping except you have strong ………legs for 22000 steps. However, if you focus on JR transportation, the hotel location is really convenient.

The room is so small that you can't even lay your checked luggage flat on the floor, let alone if you have check-in luggage. But you can put your luggage in the toilet. However, it is suitable for customers with small luggage.

Convenient location to train and shopping. Staff helpful with luggage forwarding.

Bed very uncomfortable. Too hard. Room not clean except very superficially. Floor carpet needed a good vacuuming and under cushions on sofa was a lot of dirt :<)! Paper receipts from last March, dirt, hairpins etc. Not good!

Location, indoor onsen

Room very compact, not much room for luggage and lack cupboard space. Inflexible check -in time and baggage storage. Smallish breakfast area and limited spreads and very crowded most times.

Cleanliness. Good breakfast. Good location. Good space in the room.

Water in the public bath is not mineral water. Small onsen.

Clean facilities and well located

Small

Great location, just 5 minutes from the JR station and department stores nearby. The hotel has its own parking lot which is 1500 yen per day. Convenient stores are also nearby.

The room is a bit old and a bit dusty ( on shelves and top of the beds) but acceptable for the price paid.

great location nice onsen

ikeya (front office) was very professional and great. all the staff were helpful. very clean, safe and a superb location in sapporo. very close to the JR Sapporo station

none

Good location and clean

Good location

The location was ideal for travellers that like walking as it is walking distance to all the major tourist attractions. The property itself is fairly new with a good lounge / breakfast venue where you can use it free of charge other than breakfast time for some liquid refreshments.

Some wear and tear with the bathroom, no drip coffee bags or dry powders are provided within the room for you to enjoy at breakfast. The Internet, however is really outdated or had problems with WiFi connection, it kept cutting itself out. This issue must be looked into, otherwise, cannot work within the room.

convenient location. Right next to train station and times car rental.

room was quite cramp

the pillow is really small and we got 1 pillow each. maybe is suitable for 1 or 2 night stay. if need to stay longer it’s not recommended cos we cannot sleep well every night.

The room is of decent size. Staff are friendly. Housekeeping very attentive, will leave a bag of towels and water on our door when we are out.

The pillows need a serious upgrade. I did not enjoy a good night rest @ all, even after requesting for a second pillow on my 2nd day. It's not a jojke having to sleep with those sluggish pillows for 5nights.

The staff were all polite and helpful. Even the staff at the buffet breakfast remember who we sat with. Very good service. The buffet breakfast was simple but a very good spread. Well done.

There is only an indoor onsen.

Nice and clean hotel with friendly staff. Buffet breakfast was a little crowded but well managed by the staff.

The onsen was crowded and not very well equipped. The pillow was too flat so I requested for another.

excellent location. friendly staff, special thanks to Mr. Konno who offered excellent help for reserving the free shuttle bus for us to our next resort

coffee quality in lounge could be better

Location

great rooms and onsite onsen. what a treat after a day exploring the city

nil

Nice breakfast, big room.

Room size is decent. Location is perfect only 300 meter from train station. Onsen on the 2nd floor is a nice touch but only indoor. Lounge is available from 3-10pm.

Lack of outdoor public onsen.