Cleanliness please keep it up

Best in Chennai

Cleanliness and kind staff

Food cost is very high

Recently tastefully refurbished

The friendly service, the warmth of the staff ( a special thanks to Vivek for the tour of the hotel) the modern facilities and the vintage decor

Nothing to mention. But Maybe a anti-slip bath mat inside the shower might be useful as it is quite slippery.

Location, breakfast, people.

Room air flow of the air conditioning is inadequate. The sheets on bed get damp. There was also mosquito in my room that caused discomfort first night.

airport service are good , kabab factory Restaurent dinner was good

loud music at kari theory during lunch time

1) The property facilities and overall decor is excellent 2) The staff is quite polite caring as well as effecient 3) the gadgetory used and top notch quality of material in the hotel is commendable

Everything is well organised for the comfortable of the guest.

interiors cot and facilities

the hotels were very bad toooo expensive like a curd rice costing 881 rs is intolerable

Fabulous

So far ok

Great hotel and hospitality... Rooms were well furnished and comfortable..

The TV channels were limited ... Hope to have more free channels

Loved everything.. wished we stayed longer.

the restaurants, the bar, the pool, my awesome room with a patio and garden.

nothing

Everything

Lack of Asian food varieties. Could add some Korean, Indonesian or Japanese food to the menu. Or maybe provide them on a chargeable basis if not in a buffet.

it has been refurbished to give a great feeling to the guest

check in, stay, room service and housekeeping was great and commendable but while checking out it was uncomfortable, the front office officers should be well trained with mannerisms and ethics otherwise they may tarnish the reputation of the hotel

Hotel staff were very friendly and helpful and had out of the box ideas to fulfill the client's requests.

the property was clean and beautiful

I had a very short stay. check in at 12 and check out at 2am for a flight so I just needed to relax in between from a long car journey. when I arrived it was notably friendly but I was put in a room opposite. a noisy lift. I asked for a change and was told …only in the evening. it was such s short stay I didn’t feel like unpacking and repacking. There were lots of noises outside the lift so I asked again more forcefully and I was moved. i went to the spa and for a fairly hefty price I was given a mediocre manicure and pedicure. definitely I can get better and cheaper in UK which has never been the case in all the 23 years spent in India. I ordered from a very expensive in room food menu and took a veg combo which was the least expensive option. It tasted wonderful but was more than enough for two so ended up sending three quarters of it back. the person who brought the food was very sweet and kept me talking for about ten minutes about the service then I had a shower. The drain was blocked and water cascaded all over the floor, soaking my clothes and the towels and poured into the room. Covered in soap I called the front desk who sent an engineer. he fixed the problem and then I asked for housekeeping to come and he cleaned the room. This all took about an hour and then I finished my shower. 15 minutes later I was called and asked if I wanted a complimentary bedtime drink which I accepted and another waiter brought it and again kept me talking for around ten minutes. When he left the doorbell rang and it was the engineer who had come back to see if the drain was working. by that time I was exhausted and felt as if I had spent the whole time fixing problems and discussing whether I enjoyed the service and how I would rate it instead of just relaxing which is what I needed. I can’t really complain because the people were so nice but it just wasn’t the restful interlude I had paid for.

Excellent rooms, excellent service, excellent food. The breakfast spread was just out of this world

The so called smart rooms were the biggest pain during our stay! The lights would just randomly turn on in the middle of the night. The AC controls were so hard to manage and the AC never really worked till the end (it was 40 deg outside). Just give me simple switches and remote controls and I'll be happy. The smart rooms weren't very smart and were a big inconvenience during our stay.

beautiful and very clean

nothing not to like