Love this hotel when in manta

Check in, took over 40 mins to check in. As their system did not register their confirmation from booking.com . Plus the person stopped what they were doing with our check in to help a other guest. They management needs to communicate more with their booking department. Just cause it is a weekend is no excuse to why the confirmed booking was not registered. Would also be nice if a excess to the beach was added j stead of walking all the way around

NA

Shuttle bus was late for our departure flight. so we couldn't travel with out bags, the bus driver didn't even wanted to take our bags back to the hotel!

great location

nothing

great modern property with beach access and a fully equipped gym! Service is superb!

The mattress was too soft to sleep in and the lunch buffet a tad overpriced.

Great location.

Bed should be more comfortable

Excellent breakfast selection with delicious food. Rooms were very comfortable. Staff was friendly and responded quickly to any request. Outdoor facilities were excellent and provided access to a broad clean beach

The employees on the restaurant the best Good services, very friendly

The restaurant employees

Very attentive staff. Lovely and temperate pool.

great location, freshly remodeled very helpful staff

I stayed in suite 329. I would like to have an ice bucket and a small microwave

everything

nothing

Everything was overall excellent

The variety and quality of the food can be improved. Many empty food, a faster service would be needed. I didn’t find the vinegar and olive oil. No service staff was available to ask…

Breakfast as mentioned above. In the early morning I was waken up by a huge sound of music, maybe from the gym or may be from the beach.

facilities

breakfast no vegan options

my room was big and clean

drinks were very overpriced

all the facilities

nothing

Everything

Nothing

The room was very nice, clean and big. Very professional ad helpful staff

I was unlucky because it was a party and the music was very loud and I could hear it from my room. There are no blinds in the room, only thin curtains

Spacious room, excellent service and facilities

None