the view was good

The property maintenance was poor. the main lobby was uninvited. hallways smelled. entry walls need a painting. bathroom supplies were limited and not a good quality.

great staff and service

buffet breakfast was not good, very simple and limited.

the location is nice- the bed was comfortable and the room was clean.

the drunk individuals falling down around the pool was very disturbing and prevented me from swimming. The water in the jacuzzi was brown from over use- the room was under ground and felt like a bunker.

La piscina

location

cleaning

I liked the fact that the hotel is pet friendly in almost all areas, since they have a lot of outdoor space

I would have liked a better assortment of options in the breakfast buffet but it was ok

Location

The first room we got through booking.com was like a larger cupboard, no outside view. No water view. Looked into an industrial area on the property. So we immediately went and changed rooms, had to pay an extra $26 the hotel was pretty empty. So no upgrades unless you pay extra. They didn’t ask any questions so I’m guessing it happens a lot.

Clean room

The pool is dirty, and the pool area is also unkempt. One soap for four people. One bottle of drinking water for four people. The price does not correspond to the level of service. In Europe it is 3 stars no more

The location and the bar and breakfast

The single rooms are dark, humid, smelly and the windows covered. Certainly not a 5 star hotel. Also, I booked 4 rooms, including one double. When I did the check in, there were no more double rooms available