Todo

The room,the attention,,,,,,,,,,,,

Peacocks and nice spot to have breakfast . Beds are amazing and rooms dark and comfortable .

No cold water ,just warm and hot 😰

everything was great. especially the beds they are so comfortable. i want one in my house… sleep like a baby

couldn’t find anything that I didn’t like

The best is the pool and its area - quite big, beautiful nature, plenty time to enjoy it as it stays open from 6 am to 10 pm. The rooms were quite good, though the AC system is too loud. The breakfast was good. For a solo traveller it was perfect.

The view from the room - would have been nice to have a more central view either on the city (mountain) or the pool, but maybe the rooms with this view have higher price.

everything was wonderful

I loved everything

very close to everything

staff are very serviceable and always ready to help

Comfortable, great breakfast, friendly staff

Noise from parties at the hotel gets too loud. We could hear loud music until 3am.

Food

what was offer didn’t match what I get, i was charged meal that supposed was included in the reservation, minibar didn’t work at all, a discrimination 100%

Party events the two nights I stay, with really loud music in the pool area, people dancing around 1am. I asked for a less noisy room and they agreed in give me other room in the higher levels, however still there the music sounded loud. The hotel staff said that's normal due to the holidays, however not normal for me, where I was looking for a place to stay calmly having good night sleeps.

I like the pool and the people who work there

nothiing everything was special

I have stayed there five or six times. The staff are exceptionally friendly and very professional. Breakfast is also amazing. Staying a the Sheraton Presidente is always a very pleasant experience.

The hotel has not been renovated in some time. It is acceptable but could use some updating.

Close to a lot of things

Beds are spacious comfortable Pool area is great looks like a resort staff is super friendly rooms are clean

It is out dated decor and building but I guess that is the purpose of it